ServiceNow

Sr. Principal Security, Risk, and OT Solution Architect

Work from home

Remote role where the employee must remain based in a particular country.

United States only

From the listing details: Source listing states candidate location: "Dallas, Texas , United States, Dallas, Texas, us, Remote"

Employer listed it 2 months ago · Added 2 weeks ago

Been open since 2 months ago. Long-running listings are sometimes left up after the role is filled.

Salary

$173,200 to $303,100

Location

United States only

Timezone

US East

Contract

Full-time

Experience

Lead

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
Contract: Not mentioned in the advert
Experience asked for: 12+ years of experience as part of a professional services organization; or equivalent education/experience. 
Pay: For positions in this location, we offer a base pay of  $173,200- $303,100 , plus equity (when applicable), variable/incentive compensation and benefits.

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "Dallas, Texas , United States, Dallas, Texas, us, Remote"

What Nomaders makes of it

Residency required in United States
Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Questions worth asking: Nomaders interpretation

The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

This Senior Principal Solution Architect is a functional and technical expert who consults with customers on implementing ServiceNow’s Risk, Security, and Operations Technology Management (OTM) solutions in line with leading practices, accelerating customer business outcomes, and helping build the practice. The role requires the person to be laser-focused on solving the most relevant customer challenges, providing support during sales cycles, engaging directly with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification). 

The Solution Architect will provide architectural guidance, business acumen in the technology industry, and deep product expertise, innovation, and knowledge capital to our customers and partners. 

Responsibilities: 

Lead pre-sales activities including sales presentations, solutioning and scoping workshops, developing Statement of Work (SOW) documentation with clear deliverables and effort estimates, defining project scope and change order triggers, and partnering with Service Account Executives and Sales team members on engagement sizing. 

Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes, focused on inter-connectivity between Workflow applications (Risk/SecOps/OT) and a Customer’s technology landscape, while informing the customer on governance leading practices. 

Interacts with senior leadership, including CXOs, to support discussions on their implementation roadmap and change management for best practices for applications within a Workflow. 

Internally interact with the Platform Architect team to bring proactive risks to platform in customer landscape. 

Serve as a practice director on marquee accounts for security, risk, and OT, leading delivery teams, providing oversight, technical expertise, and being accountable for delivery standard adherence. 

Design and deliver ServiceNow OTM solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices. 

Establish mutually beneficial relationships with Security, Risk, and OTM’s product owners and stakeholders to promote awareness of Workflow Solutions capabilities and roadmaps. 

Lead office hours, formal presentations, webinars, and other learning events tailored to field delivery stakeholders (advisory, delivery, Go-To-Market (GTM), etc.) to showcase customer use cases and successes. 

Promote continuous improvement practices for delivery/engagement materials in partnership with the related Customer & Partner Excellence Team. 

Enable and mentor other members of the ServiceNow delivery team and partner ecosystem. 

Up to 20% travel annually, driven by customer needs and internal meetings. 

Ability to create documentation and service offerings to help promote our services. 

Ability to be flexible and work in other areas of Risk and Security to maintain their utilization KPI. 

Acquire and maintain skills/certifications, in their first 90-Days of employment, such as ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), and Certified Implementation Specialist (CIS):  CMDB Fundamentals 

USEM (VR) 

Security Incident Response (SIR) 

Integrated Risk Management (IRM) - RC, TPRM, BCM 

To be successful in this role, we need someone who has: 

Requirements

The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at ServiceNow, mentioning your remote working experience and working hours (US East).
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 17d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.