Mirantis
Observability Platform Engineer — Neocloud
Remote role where the employee must remain based in a particular country.
Bulgaria only
Employer listed it 4 weeks ago · Added today
Been open since 4 weeks ago, still being checked, but it has been live a while.
Salary
Not stated
Location
Bulgaria only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $95k–$150k a year, a typical range taken from 219 mid-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Bulgaria. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Sofia, Sofia City Province, Bulgaria, Sofia, Sofia City Province, bg, Remote"
What Nomaders makes of it
- Residency required in Bulgaria
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About Mirantis
Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. By combining open source innovation with deep expertise in Kubernetes orchestration, Mirantis empowers platform engineering teams to deliver composable, production-ready developer platforms across any environment—on-premises, in the cloud, at the edge, or in sovereign data centers. As enterprises navigate the growing complexity of AI-driven workloads, Mirantis delivers the automation, GPU orchestration, and policy-driven control needed to manage infrastructure with confidence and agility. Committed to open standards and freedom from lock-in, Mirantis ensures that customers retain full control of their infrastructure strategy.
Mirantis serves many of the world’s leading enterprises, including Adobe, DocuSign, Liberty Mutual, PayPal, Reliance Jio, Societe Generale, Splunk, and Volkswagen. Learn more at  www.mirantis.com .
About the Role
Mirantis is building out our Neocloud service offering — managing large-scale infrastructure to a high SLA for customers running demanding compute workloads. As that offering scales, so does the volume and complexity of telemetry we need to collect, correlate, and act on. We're looking for an Observability Platform Engineer to design and build the monitoring, logging, tracing, and alerting platform that our operations teams depend on to detect and resolve incidents fast — at large scale, across a globally distributed environment.
 
This is a hands-on, build-it role. You'll be the person who turns "we have no visibility into this" into a platform that surfaces the right signal at the right time, and turns "we found out from the customer" into "we caught it before they noticed."
 
Key Responsibilities
Design, build, and operate observability platform components — metrics, logging, distributed tracing, and alerting — for large-scale infrastructure environments
Build telemetry pipelines capable of handling high cardinality, high volume data from large fleets of infrastructure, with an eye on cost, retention, and query performance
Define and implement SLO/SLI frameworks and alerting strategies that reduce noise and surface real signal to on-call engineers
Partner closely with service delivery and operations teams to understand what they need to see during an incident, and build for that — not just for dashboards nobody opens
Integrate observability tooling with incident management workflows, including root-cause analysis support and post-incident review data
Continuously improve detection speed and reduce mean-time-to-detect (MTTD) and mean-time-to-resolve (MTTR) across the platform
Contribute to the roadmap for AI-assisted operations tooling (e.g., automated triage, anomaly detection, engineer-assist tooling) as it matures
Own the reliability, scalability, and security of the observability stack itself — it needs to be up when everything else is on fire
Document architecture, runbooks, and operational practices so the platform is maintainable beyond you
 
What Success Looks Like
Operations teams can diagnose incidents faster because the right data is surfaced automatically, not hunted for manually
Alert volume is high-signal, low-noise — engineers trust what fires
The observability platform scales cleanly as infrastructure footprint grows, without cost or performance surprises
Reduced MTTD/MTTR trends, tracked and demonstrable over time
Requirements
- ·Experience building observability for GPU/HPC infrastructure or other specialized, high-performance compute environments
- ·Experience with eBPF-based observability tooling
- ·Familiarity with AIOps/ML-based anomaly detection or automated triage systems
- ·Experience operating in a managed services or MSP context, where observability directly drives customer-facing SLAs
- ·Contributions to open-source observability projects
Benefits
- ·We are a  Leader for Container Management  in G2 (#2 after AWS)!
- ·We are a  Leader for Container Management  in G2 (#2 after AWS)!
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Mirantis, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 15h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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