Mirantis logo

Mirantis

More roles at Mirantis

Senior AI Infrastructure & Platform Operations Engineer (remote in the US)

Work from home

Remote role where the employee must remain based in a particular country.

United States only

From the listing details: Source listing states candidate location: "Remote, USA, United States, Remote, USA, us"

Employer listed it 3 months ago · Added 2 weeks ago

Been open since 3 months ago. Long-running listings are sometimes left up after the role is filled.

Salary

Not stated

Location

United States only

Timezone

US East

Contract

Full-time

Experience

Senior

Category

Customer Support

The employer did not publish a salary, and we have too few comparable roles to estimate one.

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours
Not mentioned in the advert
Where you can work from
Location eligibility not confirmed
Contract
Not mentioned in the advert
Experience asked for
7+ years of experience in infrastructure operations, platform operations, site reliability engineering, network operations, cloud operations, datacenter operations, or related technical roles.
Pay
Receive a competitive compensation package with a strong benefits plan.

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

  • Source listing states candidate location: "Remote, USA, United States, Remote, USA, us"

What Nomaders makes of it

  • Residency required in United States
  • Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a nice-to-have

  • “Preferred Experience”
  • “Experience in one or more of the following areas is highly desirable:”

Questions worth asking: Nomaders interpretation

  • The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.
  • The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. By combining open source innovation with deep expertise in Kubernetes orchestration, Mirantis empowers platform engineering teams to deliver composable, production-ready developer platforms across any environment—on-premises, in the cloud, at the edge, or in sovereign data centers. As enterprises navigate the growing complexity of AI-driven workloads, Mirantis delivers the automation, GPU orchestration, and policy-driven control needed to manage infrastructure with confidence and agility. Committed to open standards and freedom from lock-in, Mirantis ensures that customers retain full control of their infrastructure strategy.  https://www.mirantis.com/

Our organization is establishing an Americas-based AI Infrastructure & Platform Operations unit dedicated to the management of expansive AI ecosystems utilizing NVIDIA GPU acceleration, high-speed interconnects, Kubernetes, and bleeding-edge platform frameworks.

This team maintains the reliability, efficiency, and architectural integrity of vital AI service platforms across a global datacenter footprint. Positioned at the nexus of core infrastructure and network engineering, you will sustain the high-performance environments essential for contemporary AI application suites.

This position offers the chance to engage with pioneering AI hardware while driving the development of automated operational capabilities via the k0rdent AI platform.

Responsibilities

Technical Operations & Service Reliability

Lead the investigation and resolution of complex infrastructure, networking, and platform-related incidents.

Act as a senior escalation point for operational teams during critical service-impacting events.

Support large-scale NVIDIA GPU infrastructure and high-performance networking environments.

Troubleshoot complex Linux, Kubernetes, networking, storage, and hardware-related issues.

Analyze platform performance, capacity, stability, and reliability trends to proactively identify risks.

Lead root cause analysis activities and drive long-term corrective actions.

Collaborate with engineering teams, hardware vendors, and datacenter personnel to resolve complex technical challenges.

Participate in major incident management and service restoration activities.

Platform Operations & Engineering

Provide technical leadership for Kubernetes platform operations and supporting infrastructure services.

Drive improvements in platform reliability, observability, monitoring, and operational processes.

Identify opportunities to automate repetitive operational activities and improve operational efficiency.

Contribute to operational readiness reviews, infrastructure changes, upgrades, and service introductions.

Support the adoption and operation of AI-powered infrastructure services and operational capabilities through k0rdent AI.

Evaluate emerging technologies and operational practices to improve service delivery and platform resilience.

Technical Leadership

Mentor and support AI Infrastructure & Platform Operations Engineers.

Share technical knowledge through documentation, training sessions, and operational reviews.

Requirements

  • ·Strong networking expertise, including experience diagnosing complex performance, connectivity, and reliability issues.
  • ·Strong experience operating Kubernetes in production environments.
  • ·Experience supporting large-scale production infrastructure and distributed systems.
  • ·Proven experience leading technical investigations and managing complex incidents.
  • ·Experience performing root cause analysis and driving long-term operational improvements.

Benefits

  • ·We are a  Leader for Container Management  in G2 (#2 after AWS)!

How to apply

  1. 1Check the flexibility label above, work from home, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Mirantis, mentioning your remote working experience and working hours (US East).
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 17d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

Similar roles

Other open customer support roles with comparable remote rules.

Browse all open roles

Pay not stated · You'll be taken to the employer's careers page.