Project Manager / Associate Project Manager (Market Research)

About M3:  A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

About the Business Division: 

M3 MR, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

M3 MR maintains ISO 26362 and ISO 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors.

The following are the roles and responsibilities of the Project Manager

The key face for the customer, managing clients, issues, and engagement through the course of projects. Provide clients with solutions related to projects with focus on nurturing client relationships

The Project Manager is responsible for the management and implementation of the internal business processes involved in the collection and preparation of market research data; from the provision of the questionnaire to the delivery of the final deliverables.

The Project Manager is responsible for a broad range of complex market research, administrative, and technical activities. The position requires management and facilitation among the various internal departments and external agencies involved in the project.

With minimal consultation from a senior team member, manages all aspects of the internal business process

all administrative tasks

project initiation

project scheduling

managing all field activities to ensure that projects are completed within established budgets, parameters and schedule

monitoring field status reports

understanding the data requirements

checking data and proofreading deliverables

coordinating with internal and external departments/agencies

Project management, client management, client servicing, excellent communication skills

 

PRE-REQUISITES FOR THE ROLE:

Experience in MR  Data collection and  consulting

Study setup Scheduling projects: Planning what happens when, negotiating where necessary; preparing detailed instructions on studies to ensure studies are correctly administered; and personal briefings to Survey Programming, Data Collection, and Data Processing when appropriate.

Questionnaire input and specs Liaising with client; with suggestions/ recommendations for effective data collection.

Project handling: Monitoring job progress and providing feedback; ensuring deadlines are met and taking corrective action where necessary; liaising with client service and data processing on code frames and DP specs; handling project-related queries from data collection or data processing post field; ensuring work meets quality standards.