Senior ConfirmIT (Professional Authoring) Survey Programmer

About m360 Research: m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making.

About M3: m360 Research is a wholly owned subsidiary of M3, a Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

The Senior ConfirmIT Programmer is responsible for programming market research studies of varying complexity against client materials. Their goal is to meet and exceed clients’ expectations in terms of integrity of collected data, adherence to agreed timeline and budget. Programming is done on ConfirmIT’s Professional Authoring platform. The role is also focused on the development and implementation of “out of the box” solutions and they will be a contributor to overall department efficiency by adhering to current best practices as well as consulting on new best practices and processes. Our survey programmers work together closely as a team.

Responsibilities of the Role

Maintain full responsibility for online survey development and related tasks:

Thorough review of client materials and preparation of queries in a timely manner. 

End-to-end high-quality programming on the ConfirmIT Professional Authoring platform. 

Ability to program online survey components such as custom set-ups using jQuery / HTML / CSS, implementing Conjoints, Max-diff, algorithmic designs, segmentation / typing tools, and image highlighters.

Formulate recommendations to ensure efficient programming and optimal data layout. 

Identification and implementation of innovative programming techniques and non-standard solutions to address programming challenges.

Survey preparation for fielding, data templates and field progress creations.

Respond to queries from the data validation team in a timely manner.

Utilize their past experiences to support process improvement, with a goal to increase capabilities, efficiencies, skillsets, and competitive advantage in the marketplace.

Expected to spend time reporting and receiving information to and from their manager and committed to learning the latest technologies in the data collection field.

Expected to assist in training and mentoring junior team members.

Requirements Essential:

Minimum five years hands-on programming experience using ConfirmIT Professional Authoring

Bachelor’s degree in Science (IT), B. Tech (IT), M. SC (IT), Master’s in Computer Applications (MCA) or equivalent

Exceptional ability to multitask and balance multiple projects and priorities

Strong problem-solving skills, including an ability to ‘think outside the box

Desirable:

Knowledge of Decipher

Market research experience (preferably with healthcare surveys)

Personal Qualities: