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Email Support Rep

Work from home

Remote role where the employee must remain based in a particular country.

Canada only

From the listing details: Source listing states candidate location: "Toronto, ON, Canada, Toronto, ON, ca, Remote"

Employer listed it 13 days ago 路 Added 12 days ago

First listed 13 days ago and still open.

Salary

$36 per hour

Location

Canada only

Timezone

US East

Contract

Full-time

Experience

Mid

Category

Other

Published by the employer

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours
Not mentioned in the advert
Where you can work from
Location eligibility not confirmed
Contract
Not mentioned in the advert
Experience asked for
Not mentioned in the advert
Pay
Not mentioned in the advert

Remote flexibility

Work from home

This is a remote role, but the employee must be based in Canada. It is work from home rather than work from anywhere.

What the employer says

  • Source listing states candidate location: "Toronto, ON, Canada, Toronto, ON, ca, Remote"

What Nomaders makes of it

  • Residency required in Canada
  • Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Questions worth asking: Nomaders interpretation

  • The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.
  • The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

 

Adastra Corp. is a global IT consulting company specializing in data analytics, AI, and cloud solutions. The company helps businesses improve efficiency and make data-driven decisions. Its services include data engineering, business intelligence, and digital transformation. Employees work with clients to develop and implement technology solutions. Key skills include problem-solving, communication, data analysis, and technical expertise. Adastra offers career opportunities in data analytics, software development, cloud computing, and consulting.

As an Email Support Representative at Adastra Corporation, my role is to assist customers by responding to their inquiries through email. provide accurate information, resolve customer concerns, and ensure a positive customer experience through clear, polite, and professional communication.

Key Responsibilities:

Respond to customer inquiries through email.

Provide accurate information about the company's products and services.

Help customers resolve issues and answer their questions.

Handle customer complaints professionally.

Follow up on unresolved concerns when necessary.

Maintain records of customer emails and responses.

Forward complex issues to the appropriate department.

Protect customer information and maintain confidentiality.

Skills Required:

Good written English and communication skills.

Basic computer and email management skills.

Attention to detail and accuracy.

Patience and problem-solving abilities.

Good time management and organizational skills.

Ability to work independently and meet deadlines.

Adastra Corp. offers attractive perks and benefits, including competitive salaries, comprehensive health and dental insurance, generous paid vacation, flexible work arrangements, retirement savings plans, professional development opportunities, paid certifications, modern IT equipment, performance bonuses, family support benefits, and excellent career advancement opportunities, promoting both financial security and a healthy work-life balance.

 

Requirements

  • 路Good written English and communication skills.
  • 路Basic computer and email management skills.
  • 路Attention to detail and accuracy.
  • 路Patience and problem-solving abilities.
  • 路Good time management and organizational skills.

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

  1. 1Check the flexibility label above, work from home, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Jobs for Humanity, mentioning your remote working experience and working hours (US East).
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 13d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

$36 per hour 路 You'll be taken to the employer's careers page.