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Remote - Healthcare Call Center Representative

Work from homeNew this week

Remote role where the employee must remain based in a particular country.

United States only

Employer listed it yesterday · Added today

First listed yesterday.

Salary

Not stated

Location

United States only

Timezone

US East

Contract

Full-time

Experience

Mid

Category

Other

This employer didn't state pay. Jobs like this usually pay around $90k–$165k a year, a typical range taken from 262 mid-level other roles on Nomaders that do state pay. It's a guide, not an offer.

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

  • Source listing states candidate location: "Austin, TX, United States, Austin, TX, us, Remote"
  • Job description states: "US-based"

What Nomaders makes of it

  • Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000 employees in more than 40 locations in North America, Asia, Europe, and the Caribbean. We deliver omnichannel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world's most respected brands.

VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of China's few US-based customer-care organizations.

It's fun to work in a company where people truly BELIEVE in what they are doing!

 

We're committed to bringing passion and customer focus to the business.

 

 

Healthcare Call Center Representative  

Location: Remote (Virtual Environment)

Company : Trusted Leader in Healthcare Services

 

 

 

Are you passionate about delivering exceptional customer service and building meaningful relationships?

As a Healthcare Call Center Representative , you will be the cornerstone of our commitment to customer satisfaction. In this role, you will provide comprehensive support and information to members, providers, and patients, ensuring they get the most out of their healthcare plans and services. By adhering to compliance guidelines and embodying our company values, your objective is to deliver extraordinary service while building trust and rapport with current and prospective members.

 

 

What You'll Be Doing:

Customer Interactions:

Manage inquiries in areas such as Member Services, Medicare, and Billing.

Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

 

Quality Service:

Uphold the organization’s philosophy of extraordinary customer relations.

Requirements

  • ·Minimum of two (2) years of customer service or healthcare member-interaction experience.
  • ·Previous call center experience and/or prior experience in the health insurance industry (preferred).
  • ·High School Diploma or GED required.

Benefits

  • ·Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
  • ·Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.
  • ·If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

How to apply

  1. 1Check the flexibility label above, work from home, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Jobs for Humanity, mentioning your remote working experience and working hours (US East).
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 16h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

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Typically $90k to $165k per year · You'll be taken to the employer's careers page.