Jobs for Humanity
Remote – Spanish Bilingual Healthcare Call Center Representative
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 6 days ago · Added yesterday
First listed 6 days ago and still open.
Salary
Not stated
Location
United States only
Timezone
US East
Contract
Full-time
Experience
Mid
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $90k–$145k a year, a typical range taken from 290 mid-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Austin, TX, United States, Austin, TX, us, Remote"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
It's fun to work in a company where people truly BELIEVE in what they are doing!
 
We're committed to bringing passion and customer focus to the business.
Spanish Bilingual Healthcare Call Center Representative
Location: Remote (Virtual Environment)
Company: Trusted Leader in Healthcare Services
 
Are you fluent in both Spanish and English? Do you have a passion for delivering exceptional customer service and helping others navigate their healthcare options? If so, we want to hear from you!
 
As a Spanish Bilingual Healthcare Call Center Representative , you will be the cornerstone of our commitment to customer satisfaction. In this role, you will provide comprehensive support and information to members, providers, and patients, ensuring they maximize the benefits of their healthcare plans and services. By adhering to compliance guidelines and embodying our company values, you will deliver extraordinary service while building trust and rapport with current and prospective members.
 
What You'll Be Doing:
Customer Interactions:
Manage inquiries in areas such as Member Services, Medicare, and Billing, assisting Spanish- and English-speaking customers.
Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.
 
Quality Service:
Uphold the organization’s philosophy of extraordinary customer relations.
Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.
 
Problem Resolution:
Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
Document all member interactions meticulously following established procedures.
 
Requirements
- ·Fluency in  both Spanish and English  (spoken and written) is required.
- ·Minimum of two (2) years of customer service or healthcare member-interaction experience.
- ·Previous call center experience and/or prior experience in the health insurance industry (preferred).
Benefits
- ·Cell Phone Benefits:  $25/month per line for unlimited phone, text, and data (restrictions may apply).
- ·Referral for Life Program™:  Earn residual bonuses for referring employees who join the team and remain with the company.
- ·If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Jobs for Humanity, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open customer support roles with comparable remote rules.
Free to apply, no account needed.
Typically $90k–$145k · You'll be taken to the employer's careers page.