Frontline.Live
Customer Service - Needs Matching Volunteer
Remote role where the employee must remain based in a particular country.
United Kingdom only
Found 1h ago
First listed today.
Salary
Not stated
Location
United Kingdom only
Timezone
GMT
Contract
Part-time
Experience
Mid
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $80k–$140k a year, a typical range taken from 264 mid-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United Kingdom. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "London, England, United Kingdom, London, England, gb, Remote"
What Nomaders makes of it
- Residency required in United Kingdom
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Frontline.Live harnesses the power of live, open data, to connect people in crisis with the resources they need. Currently, Frontline.Live is working hard to connect UK frontline healthcare workers with the PPE they lack, to aid in the Covid-19 crisis.
By collecting, visualising and analysing data from suppliers & people in need, we show political and procurement bodies a more effective, more efficient and more human way of meeting needs in a time of crisis.
The Needs Matching Team is here to make sure our frontline workers have their needs met as quickly as possible. We are part customer service and part detective, with a major in problem solving!
You will be responsible for connecting every frontline worker who needs equipment, with the suppliers who have it. Specific responsibilities may include:
Validate & add suppliers and needs to the map
Connect suppliers and supplies to those raising needs
Foster and build relationships with suppliers and needs raisers
Update the list of preferred suppliers
Monitor our email service
Identify story worthy insight on suppliers and needs raisers
Results orientated & driven
Resilient & determined
Attention to detail
Comfortable communicating with need raisers and suppliers over phone and email
Frontline.Live has recently gained official charity status, and for now is entirely staffed by volunteers. This volunteer position is entirely mouldable to your own living and working situation, and we'd love to hear from you, and how this might work for you.
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Frontline.Live, mentioning your remote working experience and working hours (GMT).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open customer support roles with comparable remote rules.
Free to apply, no account needed.
Typically $80k to $140k per year · You'll be taken to the employer's careers page.