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Technical Solutions Engineer

Work from home

Remote role where the employee must remain based in a particular country.

Poland only

From the listing details: Source listing states candidate location: "Kraków, Lesser Poland Voivodeship, Poland, Kraków, Lesser Poland Voivodeship, pl, Remote"

Employer listed it 10 months ago · Added 2 weeks ago

Been open since 10 months ago. Long-running listings are sometimes left up after the role is filled.

Salary

Not stated

Location

Poland only

Timezone

CET ±2

Contract

Full-time

Experience

Mid

Category

Sales

The employer did not publish a salary, and we have too few comparable roles to estimate one.

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours
Not mentioned in the advert
Where you can work from
Location eligibility not confirmed
Contract
Not mentioned in the advert
Experience asked for
● Minimum of 3+ years of hands-on experience and a combination of the designing, deploying, configuring, supporting, troubleshooting, debugging and administering of the following network protocols and technologies:
Pay
Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance.

Remote flexibility

Work from home

This is a remote role, but the employee must be based in Poland. It is work from home rather than work from anywhere.

What the employer says

  • Source listing states candidate location: "Kraków, Lesser Poland Voivodeship, Poland, Kraków, Lesser Poland Voivodeship, pl, Remote"

What Nomaders makes of it

  • Residency required in Poland
  • Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a requirement

  • “We  believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.”
  • “● Minimum of 3+ years of hands-on experience and a combination of the designing, deploying, configuring, supporting, troubleshooting, debugging and administering of the following network protocols and technologies:”

Written as a nice-to-have

  • “Prior TAC experience preferred.”

Questions worth asking: Nomaders interpretation

  • The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.
  • The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.

At Arista we value the diversity of thought and perspectives that each employee brings to the table. We  believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.

Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.

Who You’ll Work With

Are you a top-tier Technical Support Engineer with a passion for solving customer problems? At Arista, we are obsessed with making our customers successful and believe that giving our customers direct access to a top-level engineer who thrives on solving complex problems, helps streamline the support process and nurture customer success. 

We are seeking world-class technical solutions engineers (TSE) to come join our team, to help support our products and solutions. A TSE at Arista is equivalent to a Tier 3 TAC or Escalation Engineer in most support organizations. We drive the success of our customers through passion and teamwork and via ensuring quick response times. You will work with a diverse, multicultural team of top-notch engineers who act as our customers’ champions. You will also work closely with members of software/hardware engineering, product management, customer engineering and sales teams. The team culture is one of collaboration among highly technical individuals, as we work as One Team to deliver the highest levels of customer satisfaction.

What You’ll Do

● Respond to customer product inquiries via telephone or email.

● Resolve customer concerns raised during installation, operation, maintenance or product

application or compatibility issues.

● Interpersonal skills and product knowledge and expertise are critical to responding to daily

customer-centric activities.

● Troubleshoot problems with hardware equipment and software applications and recommend

corrective action.

● Document customer communication and recurring technical issues to support product quality

programs and product development.

Required Product Knowledge and Technical Skills:

● Working knowledge of the networking industry, products, and protocols

● Minimum of 3+ years of hands-on experience and a combination of the designing, deploying, configuring, supporting, troubleshooting, debugging and administering of the following network protocols and technologies:

○ AAA/RADIUS/TACACS, ACL, ARP, BGP (RFC 4271), DHCP, 1G/10G Ethernet (IEEE

802.3ab & IEEE 802.3ae) and other higher speed Ethernet interfaces, EVPN, IEEE 802.3x flow control and IEEE 802.1Qbb priority-based flow control, ICMP, IGMP, IPSec, IPv4 & IPv6, LACP, LLDP, MACSec, MPLS, NAT, OpenFlow, OSPFv2 and OSPFv3, PIM, QoS, Sflow, SNMP, STP/RSTP/MST (IEEE 802.1D), VARP, VRRP, VLAN (IEEE 802.1Q), VRF, VXLAN

● Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar

packet generation and analysis tools) is highly desired

● A strong comfort level with Linux is highly desired

Requirements

  • ·● Working knowledge of the networking industry, products, and protocols
  • ·● Minimum of 3+ years of hands-on experience and a combination of the designing, deploying, configuring, supporting, troubleshooting, debugging and administering of the following network protocols and technologies:
  • ·○ AAA/RADIUS/TACACS, ACL, ARP, BGP (RFC 4271), DHCP, 1G/10G Ethernet (IEEE
  • ·● Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar
  • ·packet generation and analysis tools) is highly desired

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

  1. 1Check the flexibility label above, work from home, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Arista Networks, mentioning your remote working experience and working hours (CET ±2).
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 17d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

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