Altisource
Senior Specialist Sales Support
Remote role where the employee must remain based in a particular country.
India only
Employer listed it 2 months ago · Added yesterday
Been open since 2 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
India only
Timezone
APAC
Contract
Full-time
Experience
Senior
Category
Sales
This employer didn't state pay. Jobs like this usually pay around $145k–$245k a year, a typical range taken from 450 senior-level sales roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in India. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Bengaluru, KA, India, Bengaluru, KA, in, Remote"
What Nomaders makes of it
- Residency required in India
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Altisource is a leader in providing services and technology for the mortgage and real estate industries. With innovation as a guiding principle and a focus on compliance and exceptional service, we provide end-to-end solutions in origination and servicing, and offer online real estate platforms for consumers and investors.
If so, nice to meet you; Join the Application Support team at Altisource® and be part of the backbone that enables our business. Altisource® (NASDAQ: ASPS) is a leading provider of real estate transaction services.
Job Description
WHAT YOU GET TO DO
Handle inbound and make outbound calls, emails, and chats from real estate agents regarding their Equator account, password resets, and technical issues - these are warm leads, no cold calling
Upsell real estate agents' current memberships for added value in receiving qualified leads for property listings
Provide exceptional customer service by addressing inquiries promptly and efficiently
Troubleshoot and resolve technical issues related to the Equator platform
Conduct product demonstrations to showcase the benefits of Equator's services
Maintain accurate customer records and update information in the CRM system
Collaborate with the sales team to identify potential upselling opportunities
Assist in the development and implementation of sales strategies to increase customer retention
Generate and qualify leads 
Prepare and deliver regular reports on customer interactions, sales activities, and performance metrics
Stay up-to-date with industry trends, competitor offerings, and Equator's product updates
Participate in ongoing training to enhance product knowledge and customer service skills
Qualifications
Any Graduate with +3 years experience in sales support job preferred from Mortgage Domain.
Hands on experience in using software applications.
WHAT ABOUT YOU?  You have...
A Hunter mentality, eager to create and nurture a sales revenue stream through lead generation and warm calling, while meeting measurable sales goals
Experience in an Inside Sales or client Account Management role, ideally within a Real Estate Services or Cloud-based Web Services sector
Experienced in customer service, sales, and customer retention with expertise in handling customer objections and escalations
Experience working with one or more CRM's (e.g. Avature, Encore, or Salesforce.com) or Ticketing Tracking systems (e.g. Salesforce.com, Zendesk)
Requirements
- ·Any Graduate with +3 years experience in sales support job preferred from Mortgage Domain.
- ·Hands on experience in using software applications.
- ·WHAT ABOUT YOU?  You have...
- ·A Hunter mentality, eager to create and nurture a sales revenue stream through lead generation and warm calling, while meeting measurable sales goals
- ·Experience in an Inside Sales or client Account Management role, ideally within a Real Estate Services or Cloud-based Web Services sector
Benefits
- ·Maintain accurate customer records and update information in the CRM system
- ·Collaborate with the sales team to identify potential upselling opportunities
- ·Assist in the development and implementation of sales strategies to increase customer retention
- ·Generate and qualify leads 
- ·Prepare and deliver regular reports on customer interactions, sales activities, and performance metrics
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Altisource, mentioning your remote working experience and working hours (APAC).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open sales roles with comparable remote rules.
Free to apply, no account needed.
Typically $145k to $245k per year · You'll be taken to the employer's careers page.