Global Payroll Operations Specialist (Malaysia)

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.85B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritise candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses.

About the role

We're looking for an experienced payroll specialist to join Rippling's Global Payroll Operations team. We are rapidly expanding Rippling to serve the needs of employees and employers all over the world. Our Global Payroll Operations team plays a critical role in ensuring the success of our global payroll products, which are natively built and fully integrated with Rippling's broader suite of products. This position will play an important part of our team covering the APAC region. As Rippling expands its product offerings globally, there is a critical business need for Rippling to develop new muscles around global product operations and country-specific payroll expertise outside of the US.

This role, Global Payroll Operations Specialist, is a critical hire for the Global Payroll Operations team that will be fully dedicated to developing and executing these new capabilities. This role will own all operational aspects across select countries, relationships with our external partners, and drive our expansion into new customer segments and geographies. This is an exciting role that requires significant cross-departmental engagement with a major impact on the product and customer experience.

What you will do

Execute timely payroll, filings, and payments for all customers across key countries

Drive issue resolution and communication with various government agencies and partners; you will directly interface with our customers and resolve issues on their behalf

Work closely with Global Payroll Engineering and Product teams to ensure that:

Natively built payroll software supports key payroll and tax compliance requirements

Product bugs and product issues (e.g., calculation errors, file generation errors) are quickly addressed

Internal tooling requirements are properly prioritised and implemented

What you will need

Minimum of 4+ years in an Malaysia payroll processing role, and 2+ years in a client facing role

Direct experience running payroll with local Malaysia payroll softwares.

Deep expertise of Malaysia payroll and ability to run end to end processes within the country.

Bonus if you have experience running payroll in additional APAC countries.

Process payroll activities in accordance with company guidelines, social security, legislations and local taxes requirements.

Experience with Google Suite or Microsoft Office, especially Docs/Sheets/Excel, for data analysis and task organization; familiarity with Salesforce queues, JIRA, and Confluence a plus

Ability to review and validate calculations

Must have understanding of payroll concepts