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Reserv

Auto Damage Adjuster

Work from homeNew this week

Remote role where the employee must remain based in a particular country.

United States only

Employer listed it 2h ago · Added yesterday

First listed yesterday.

Salary

Not stated

Location

United States only

Timezone

Not stated

Contract

Full-time

Experience

Mid

Category

Other

This employer didn't state pay. Jobs like this usually pay around $90k–$165k a year, a typical range taken from 262 mid-level other roles on Nomaders that do state pay. It's a guide, not an offer.

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

  • Source listing states candidate location: "Remote (Atlanta, GA)"
  • Job description states: "Candidates must reside in an eligible U.S. state through"

What Nomaders makes of it

  • Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

About Reserv

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you!

Location Requirement

Candidates must reside in an eligible U.S. state throughout employment. We are unable to hire candidates residing in

California, Alaska, Hawaii, U.S. territories, or outside the United States.

About the role

We are seeking a highly organized and customer-focused Transportation Physical Damage Claims Adjuster to join our team.

You will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering exceptional customer service!

If you bring strong analytical skills, excellent communication, and a passion for exceptional customer service to quickly achieve optimal claim results —we want to hear from you!

Who you are

Excited about building a tech-driven claims organization

Passionate about the customer experience

You're empathetic and patient with everyone you interact with

Driven by a sense of urgency (without working around the clock)

Creative in finding the right resolution that serves the insured's best interest

You're comfortable with conflict—see it as conversational, not adversarial

Curious about the whole story so you can make the right decisions early

Anti-status quo—you don't just wish things were different, you make them different

A strong communicator

You have a sense of humor (claims are hard enough as it is!)

What you'll do

Provide prompt, courteous and high-quality customer service to all policyholders and claimants by responding to customer inquiries, initiating investigations and resolving customer claims.

Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action

Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim

Requirements

  • ·Candidates must reside in an eligible U.S. state throughout employment. We are unable to hire candidates residing in
  • ·California, Alaska, Hawaii, U.S. territories, or outside the United States.
  • ·We are seeking a highly organized and customer-focused Transportation Physical Damage Claims Adjuster to join our team.
  • ·If you bring strong analytical skills, excellent communication, and a passion for exceptional customer service to quickly achieve optimal claim results —we want to hear from you!

Benefits

  • ·Generous health-insurance package with nationwide coverage, vision, & dental
  • ·401(k) retirement plan with employer matching
  • ·Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
  • ·Generous family leave policy after 8 months of continuous work
  • ·Work from anywhere to facilitate your work life balance

How to apply

  1. 1Check the flexibility label above, work from home, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Reserv, mentioning your remote working experience.
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 2d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

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