Industry Solutions Manager

About Net at Work

Founded in 1996, Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology.  Through the integration of ERP, HCM and/or CRM solutions, Net at Work  offers unique, industry-specific  solutions and operation platforms that enable companies to compete more effectively in today’s digital economy. For more information, visit www.netatwork.com.

About this Position

We are committed to providing services and technology solutions that accelerate our clients' operational efficiency and help drive their business growth. As part of our continuous expansion, we are seeking an experienced industry solutions manager with strong knowledge of the  highly regulated process manufacturing industry to join our dynamic team.

The Industry Solution Manager is a hybrid role of product management and offering management and will serve as the strategic bridge between market needs, customers, sales, delivery teams, and technology partners. This role is responsible for developing, positioning, and enabling industry-specific business solutions that address the unique operational, regulatory, and growth challenges facing process manufacturers.

The ideal candidate will possess strong industry expertise and a thorough understanding of ERP-centric business applications, industry workflows, and complementary technologies. This individual will help define solution strategies, pricing and packaging of offerings, support go-to-market execution, enable sales teams, ensure Net at Work delivers differentiated value to process manufacturing clients, and achieve revenue and growth targets.

The primary role is to oversee all aspects of the offering, including:

Market research: Gathering insights from internal and external sources to help deliver the offering to the market

Business model: Determining the business model and client business value with the practice director

Solution requirements: Defining the service requirements and working across disciplines to build the overall solution that is attractive to a target market

Operational and business metrics: Being accountable for key metrics such as pipeline, revenue, and growth and customer acquisition goals

Offering portfolio: Maintaining the solutions/services roadmap

Go-to-market: Define routes to market, delivery capability, resource capacity, and supporting ecosystems. Engage with marketing on the marketing plan, channels, and content.

This role involves close collaboration with cross-functional teams to ensure the successful delivery and adoption of these solutions. The ideal candidate will have a deep understanding of industry trends, unique customer challenges, and competitive landscapes to drive ERP business application growth and innovation within the process manufacturing industry.

Job Responsibilities

Services/Solutions Planning and Development:

Identify industry trends, customer challenges, regulatory requirements, and emerging technologies impacting the market.

Develop solution frameworks, reference architectures, use cases, and industry accelerators that align with customer needs.

Collaborate with practice leaders, delivery teams, publishers, and strategic partners to build comprehensive solutions.

Work with practice directors and product marketing managers to develop and execute comprehensive go-to-market strategies for vertical-specific solutions.

Conduct market research to identify industry trends, customer pain points, and competitive dynamics.

Define and prioritize services features and roadmaps based on market needs and business goals.

Identify and evaluate opportunities for new offerings within the process manufacturing vertical, ensuring alignment with overall company strategy.

Solution Management: