Lisinski Law Firm
More roles at Lisinski Law FirmOperations Associate Attorney
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 3h ago · Found 3h ago
First listed today.
Salary
$80,000 to $90,000
Location
United States only
Timezone
US East
Contract
Full-time
Experience
Mid
Category
Operations
Stated by the employer in the job description
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Remote (United States)"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About The Lisinski Law Firm
Since 2020, Lisinski Law Firm has served as a dedicated humanitarian immigration practice committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward. We frequently stand with clients who have been turned away elsewhere, offering both advocacy and care. Joining our Firm means becoming part of a team devoted to keeping families together and “Changing as Many Lives as Possible.”
About the Role
The Operations Associate supports the Legal Operations Department by facilitating communication between operations and legal teams, handling client escalations, coordinating legal training, and ensuring legal consistency across teams. This role serves as the link between attorneys and operations, maintaining scripts and legal resources, triage client inquiries, and ensuring firm policies and USCIS guidance are consistently applied. The Operations Associate also serves as a legal subject matter expert (SME) for projects within the operations area they support.
The ideal candidate will have prior experience in immigration law, be goal-oriented, able to follow detailed instructions, and motivated to help our clients obtain documents and stay united with their families. There is an opportunity for career growth and additional responsibilities with strong performance.
Your Key Contributions
Handle client escalations independently and escalate questions to legal leadership following Standard Operations Procedures and when firm risk is identified.
Escalate firm risk and policy-related questions to legal leadership for review and resolution.
Ensure scripts, FAQs, and client communication process are documented, current and accurate.
Surface refund or contract issues to the appropriate owners and route sensitive client escalations appropriately.
Partner with Staff Attorneys to maintain up-to-date legal guidance. Capture and document changes to USCIS policy and firm standards within workflows, training materials, and knowledge bases.
Meet established goals while supporting firmwide operational priorities.
Coordinate legal training. Reinforce existing training, refreshers, and ensure consistent application of new guidance across operational teams.
Perform legal research on immigration law topic.
Serve as the Legal SME for operational projects, supporting process mapping, policy alignment, and implementation within assigned teams.
Support process documentation and continuous improvement projects within the department.
What Makes You a Great Fit
The candidate should have a J.D. degree from an ABA-approved law school and be an active member in good standing of a state bar.
Prior immigration experience required.
3-6 years of immigration experience
Bilingual (English/Spanish) preffered
Experience using a case management software system preferred
Support mission of helping people currently living in America obtain their documents and stay together with their family
Computer skills (Typing - MS Word and MS Excel, Document Management-DropBox, Email - MS Outlook)
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
- ·Medical, Dental, & Vision Insurance
- ·Options for Health Savings Account or Flexible Spending Account
- ·Dependent Care FSA
- ·Basic Life Insurance
- ·Voluntary Life & AD&D
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Lisinski Law Firm, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 3h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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