Zelh
(T&T) Operations & Customer Service Representative
Remote work allowed only within certain countries or regions.
Employer listed it 4 weeks ago · Found 2h ago
Been open since 4 weeks ago, still being checked, but it has been live a while.
Salary
Not stated
Location
Timezone
Not stated
Contract
Full-time
Experience
Entry
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $55k–$85k a year, a typical range taken from 12 entry-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Region Restricted
Remote work is allowed, but only for candidates based in Serbia, Colombia.
What the employer says
- Source listing states candidate location: "Remote job, Belgrade, Serbia, Bogota, Novi Sad, Nis, Remote"
What Nomaders makes of it
- Applications outside the listed area are usually rejected
- Timezone overlap with the listed area is often expected
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
We are seeking a motivated and dependable Entry-Level Operations & Customer Service Representative to support day-to-day warehousing and logistics operations. This role serves as a key point of communication between customers, warehouse teams, carriers, and internal operations. The ideal candidate is organized, responsive, comfortable working in a fast-paced environment, and eager to build a career in logistics and supply chain. Previous warehousing or logistics experience is helpful but not required. Training will be provided.
Key Responsibilities
Serve as a primary point of contact for customers regarding orders, shipments, inventory, and warehouse activity.
Monitor inbound and outbound shipments and provide timely status updates.
Coordinate with warehouse personnel to ensure orders are received, processed, picked, staged, and shipped accurately.
Enter and maintain customer orders and shipment information in warehouse and transportation systems.
Schedule and coordinate pickup and delivery appointments with customers and carriers.
Track shipments and proactively communicate delays, exceptions, or operational issues.
Respond to customer questions through phone, email, and internal communication platforms.
Assist with inventory inquiries, order discrepancies, damaged freight, and missing product.
Review shipping and receiving documentation for accuracy.
Maintain accurate notes and records for customer accounts and operational activities.\
Work closely with warehouse supervisors, transportation teams, and customer service representatives to resolve issues quickly.
Assist with daily reporting and other administrative or operational tasks as needed.
Working conditions:
Work schedule:
Shifts: ( ALL TIMES CST). Agent 1 - Mon - Fri. - 0700-1500 CST Agent 2 - Mon - Fri - 0700-1500 CST Agent 3 - Wed - Sun - 0700-1500 CST Agent 4 - Mon - Fri - 1500-2300 CST Agent 5 - Mon - Fri - 1500-2300 CST Agent 6 - Wed - Sun - 1500-2300 CST Agent 7 - Wed - Sun - 0700-1600 CST Agent 8 - Mon - Fri - 2300-0700 CST Agent 9 - Wed - Sun - 2300-0700 CST
Competitive Salary in USD
Remote mode of work
10+ business days of paid time off
Team building and corporate events
Equipment provided
A supportive team
Qualifications
Requirements
- ·High school diploma or equivalent required; college degree preferred but not required.
- ·Entry-level candidates are encouraged to apply.
- ·Strong written and verbal communication skills.
- ·Customer-focused with a professional and positive attitude.
- ·Strong organizational skills and attention to detail.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, region restricted, matches where you plan to live and work.
- 2Tailor your CV to the role at Zelh, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 2h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open customer support roles with comparable remote rules.
Free to apply, no account needed.
Typically $55k to $85k per year · You'll be taken to the employer's careers page.