TechBiz Global GmbH
Salesforce Service Cloud developer
Remote role where the employee must remain based in a particular country.
France only
Employer listed it 13h ago · Found 2h ago
First listed today.
Salary
Not stated
Location
France only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Software
This employer didn't state pay. Jobs like this usually pay around $155k–$250k a year, a typical range taken from 596 mid-level software roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in France. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Remote job, Bordeaux, France, Grenoble, Lille, Lyon, Montpellier, Nantes, Paris, Toulouse, Augsburg"
What Nomaders makes of it
- Residency required in France
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an Salesforce Service Cloud developer to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Key Responsibilities:
Lead the design, configuration, and deployment of Salesforce Service Cloud and Agentforce solutions tailored to business requirements.
Analyze current customer service processes and recommend improvements leveraging Salesforce capabilities.
Integrate Salesforce Service Cloud with other enterprise systems (e.g., ERP, telephony, knowledge bases) using APIs and middleware.
Collaborate with business stakeholders, IT teams, and third-party vendors to gather requirements and deliver end-to-end solutions.
Develop and maintain technical documentation, process flows, and user guides for implemented solutions.
Provide technical leadership and best practices for customer service design, case management, and automation within Salesforce.
Conduct user training sessions and support change management activities to ensure successful adoption.
Monitor system performance, troubleshoot issues, and implement enhancements as needed.
Ensure compliance with data security, privacy, and regulatory requirements in all integrations and configurations.
Must have:
Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
3+ years of hands-on experience with Salesforce Service Cloud implementation and configuration.
Proven expertise in designing customer service processes and workflows within Salesforce.
Experience with Agentforce (Salesforce Agent Console) setup and optimization.
Strong knowledge of systems integration, including REST/SOAP APIs, middleware, and data migration.
Salesforce Administrator and/or Service Cloud Consultant certification.
Excellent communication, stakeholder management, and documentation skills.
Ability to work independently and collaboratively in cross-functional teams.
Nice to have:
Experience in industries such as financial services, retail, telecommunications, or healthcare.
Familiarity with Salesforce Omni-Channel, Live Agent, and Knowledge Management modules.
Experience with third-party integration tools (e.g., MuleSoft, Dell Boomi, Informatica).
Requirements
- ·Ability to work independently and collaboratively in cross-functional teams.
- ·Experience in industries such as financial services, retail, telecommunications, or healthcare.
- ·Familiarity with Salesforce Omni-Channel, Live Agent, and Knowledge Management modules.
- ·Experience with third-party integration tools (e.g., MuleSoft, Dell Boomi, Informatica).
- ·Agile/Scrum project management experience.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at TechBiz Global GmbH, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 2h ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open software roles with comparable remote rules.
Free to apply, no account needed.
Typically $155k to $250k per year · You'll be taken to the employer's careers page.