Distribusion Technologies
More roles at Distribusion TechnologiesLead Tech Operations Manager (all genders)
Remote role where the employee must remain based in a particular country.
Germany only
From the employer's advert: Workplace: Berlin, hybrid or Germany, remote
Employer listed it 3 months ago · Added 5 weeks ago
Been open since 3 months ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
Germany only
Timezone
Not stated
Contract
Full-time
Experience
Lead
Category
Operations
The employer did not publish a salary, and we have too few comparable roles to estimate one.
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
- Not mentioned in the advert
- Where you can work from
Workplace: Berlin, hybrid or Germany, remote
- Contract
- Not mentioned in the advert
- Experience asked for
- Not mentioned in the advert
- Pay
- Not mentioned in the advert
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Germany. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Remote job, All, Germany, Berlin, Remote"
What Nomaders makes of it
- Residency required in Germany
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Experience: employer states
Written as a nice-to-have
- “Familiarity with Jira, Prometheus, Grafana, or New Relic (preferred).”
Questions worth asking: Nomaders interpretation
- No pay is stated. Ask for the salary range before investing time in interviews.
- The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
About us
Distribusion is the world’s leading ground transportation marketplace and gives travellers seamless access to ground transportation online, from search to ticket purchase. We have built a cutting-edge B2B technology platform that connects bus, rail and ferry operators in 70+ countries with the biggest online retailers including Google Maps and Booking.com . We are shaping the future of travel and building the largest global network of transport providers and retailers. We are one of the fastest-growing startups in travel, backed by two leading VCs (TQ Ventures & Lightrock), and now, following our recent $80m Series C funding, we are ready to push beyond.
The Opportunity
We are looking for a Lead Technical Operations Manager to drive how we manage escalations, investigations, and partner communications to keep the product running smoothly. Beyond the technical ownership, you'll be a people leader - coaching your team, setting clear direction, and building the environment that helps them grow and perform at their best.
What you will do:
Maintain high-level operational ownership across the team.
Lead incident management and drive swift resolutions, acting as the escalation point for complex issues.
Conduct technical investigations.
Analyze data to validate hypotheses and identify optimizations.
Review tech and product designs to identify and mitigate operational risks.
Support strategic and operational projects.
Implement continuous improvements in products and systems.
Build tools and processes that enhance team efficiency.
Manage internal and external communications.
Coach, mentor, and provide day-to-day direction to team members, supporting their skill development and career growth.
Set clear goals for the team, track performance, and deliver regular, constructive feedback.
Own team scheduling and on-call rotations, ensuring adequate coverage at all times.
Act as the key liaison between the team and cross-functional stakeholders/leadership, representing team priorities and progress.
Workplace: Berlin, hybrid or Germany, remote
Who you are:
5+ years in 2nd/3rd-level technical support, IT analysis, or monitoring roles, including experience leading a team.
Demonstrated leadership experience: coaching team members, giving direction, and developing talent.
Root cause analysis and solution design capabilities.
Product-oriented mindset with a risk-prevention focus.
Requirements
- ·Fluent English communication skills.
- ·Analytical, independent, and tech-savvy approach.
- ·Comfort with fast-paced environments and frequent context switching.
- ·Experience with performance management, goal-setting, and delivering constructive feedback.
- ·A view into our Tech stack:
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Distribusion Technologies, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1mo ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Pay not stated · You'll be taken to the employer's careers page.