Yuno
Staff AI Engineer, Payments Intelligence
Remote work allowed only within certain countries or regions.
Europe
Employer listed it 8 weeks ago · Added 5 weeks ago
Been open since 8 weeks ago. Long-running listings are sometimes left up after the role is filled.
This listing wasn't found on its job board during the last check. It may have just closed, check the original posting before spending time on an application.
Salary
Not stated
Location
Europe
Timezone
CET ±2
Contract
Full-time
Experience
Lead
Category
Software
The employer did not publish a salary, and we have too few comparable roles to estimate one.
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
- Not mentioned in the advert
- Where you can work from
- Location eligibility not confirmed
- Contract
Remote · Full Time · Individual Contributor · +8 Years of Experience
- Experience asked for
Remote · Full Time · Individual Contributor · +8 Years of Experience
- Pay
Competitive Compensation
Remote flexibility
Region Restricted
Remote work is allowed, but only for candidates based in Netherlands, United Kingdom, Lithuania, Poland, Portugal, Czechia, Spain, Sweden, Turkey, Europe.
What the employer says
- Source listing states candidate location: "Europe, Netherlands, London, Lithuania, Poland, Portugal, Prague, Spain, Sweden, Turkey, remote"
What Nomaders makes of it
- Applications outside the listed area are usually rejected
- Timezone overlap with the listed area is often expected
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Questions worth asking: Nomaders interpretation
- The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
Remote · Full Time · Individual Contributor · +8 Years of Experience
Staff AI Engineer, Payments Intelligence
Who We Are
Yuno is the AI-native operating system of global commerce, powering the financial infrastructure of enterprise merchants, banks, and wallets. Through a single API, Yuno connects them to pay-ins, payouts, fraud prevention, KYC/KYB, and stablecoins globally, so they can operate everywhere. Agnostic by design and connected to 1,000+ payment methods and 460+ integrations in 190+ countries, Yuno optimizes acceptance rates, reduces costs, and strengthens security through specialized AI agents that learn from every transaction. Global brands including McDonald's, NetEase Games, GoFundMe, and Rappi run their payments on Yuno.
About The Role
Yuno is looking for a Staff AI Engineer to be the senior technical leader for Payments Intelligence — the unit building the AI agents and intelligence products that make payments smarter across the platform. You'll architect and build production AI-agent systems like AIDA and NOVA, shape how Yuno applies LLMs and agentic AI to real payment problems, and raise the technical bar for the engineers around you.
This is a hands-on AI leadership role at the frontier. You'll design agents that hold real conversations with customers, recover revenue, automate operations, and surface intelligence to merchants — all in a production, multi-market, compliance-sensitive environment. Your impact comes as much from setting the technical direction for agentic AI as from the systems you build.
What This Unit Owns
Yuno Agents (AIDA & NOVA) — AIDA, the agent that retrieves payment data and answers technical questions for support and operations teams; and NOVA, the agents that recover revenue by turning failed payments into intelligent, multilingual customer conversations across channels
AI Ops & Support — AI-driven automation that streamlines internal operations and customer support
Client Intelligence — the AI and data products that surface insight and intelligence to Yuno's merchants
How AI Shows Up in This Role
You're not adding AI to a product — you're building the AI that is the product: the agents, LLM pipelines, and intelligence systems at the core of Payments Intelligence
AI is our default execution layer: you're expected to use AI-assisted tooling fluently in your own work, and to define how the unit designs, evaluates, and ships agentic systems responsibly
Your Contribution Will Be
Agent architecture and technical leadership — own the architecture of Yuno's AI agents (AIDA, NOVA) and intelligence systems; set the technical direction for agentic AI and raise the bar for the team
Production LLM and agentic systems — design multi-step agents with tool use, orchestration, memory, and retrieval-augmented generation (RAG), engineered for reliability and low latency at scale
Conversational and multilingual experiences — build agents that hold real, dynamic customer conversations across channels (phone, WhatsApp) and 70+ languages, adapting to context and intent
Evaluation, safety, and guardrails — define how the unit measures agent quality and safety, with rigorous evaluation, observability, and guardrails so agents behave reliably in a compliance-sensitive, multi-market environment
Intelligence and data products — architect the client-intelligence systems that turn payment data into actionable insight for merchants
AI Ops automation — build the AI-driven automation that streamlines internal operations and support
Mentorship and cross-functional collaboration — mentor engineers and partner with Product, Data Science, and Staff Engineers across domains to ship complex, cross-team AI work
What Success Looks Like
Within your first 6–12 months, you've led the architecture of at least one core agent or intelligence capability, shipped agentic systems to production with real evaluation and guardrails behind them, and become the technical voice Yuno trusts on how to build AI agents responsibly at scale.
Requirements
- ·Minimum Qualifications
- ·Extensive software engineering experience, with a track record building and shipping production LLM or AI-agent systems
- ·Deep expertise in agentic systems — multi-step agents, tool use, orchestration, memory, and retrieval-augmented generation (RAG)
- ·Strong LLM application skills — prompt engineering, evaluation, and guardrails for reliable, safe outputs
Benefits
- ·Competitive Compensation
- ·Remote Work — you can work from everywhere
- ·Home Office Bonus — a one-time allowance to set up your ideal home office
How to apply
- 1Check the flexibility label above, region restricted, matches where you plan to live and work.
- 2Tailor your CV to the role at Yuno, mentioning your remote working experience and working hours (CET ±2).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1mo ago. Last checked 21 Oct. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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