PointClickCare

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Senior Site Reliability Engineer

Work from home

Remote role where the employee must remain based in a particular country.

United States only

From the listing details: Residency required in United States

Employer listed it 2 months ago · Added 6 days ago

Been open since 2 months ago. Long-running listings are sometimes left up after the role is filled.

Salary

$155k to $172k per year

Location

United States only

Timezone

Not stated

Contract

Full-time

Experience

Senior

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office.
Contract: Not mentioned in the advert
Experience asked for: Not mentioned in the advert
Pay: Not mentioned in the advert

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "Remote - US, remote"

What Nomaders makes of it

Residency required in United States
Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a nice-to-have

“Experience working with Azure cloud infrastructure and services is strongly preferred.”
“Experience with virtualization and container solutions is strongly preferred.”

Questions worth asking: Nomaders interpretation

The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn .

**Travel to Office expectations**

For Remote Roles : If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles : If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Site Reliability Engineer Senior (Sr SRE) Responsibilities:

• Provide technical leadership to a growing team focused on applying software engineering practices to operations at scale.

• Monitor and report on service level objectives for a given applications services. Work with business and product owners to establish key performance indicators.

• Participate in conducting technical training events, game day scenarios, and focused engineering spikes.

• Design and architect operational solutions for managing applications, with the specific goal of increasing the automation, repeatability, and consistency of operational tasks.

• Create and maintain monitoring technologies and processes that improve the visibility to our applications' performance and business metrics and keep operational workload reasonable.

• Sponsor healthy software development practices.

• Persistent testing of application and infrastructure resiliency over a variety of error conditions.

• Partnering with security engineers and developing plans and automation too aggressively and safely respond to new risks and vulnerabilities.

• Collaborate with internal teams to ensure that operational development solutions meet business requirements.

• Provide architectural and practical guidance to software development to improve resiliency, efficiency, performance, and costs.

• Develop, communicate, and monitor standard processes to promote the long-term health of sustainability and health of operational development tasks.

• Collaborate with and include yourself into the “feature/Service” oriented development teams.

Qualifications:

• Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, MIS, or other related discipline required.

• Prior relevant software development / architecture experience.

• Good hands-on experience in a DevOps or System Administration role.

Requirements

·• Bachelor's Degree in Computer Science, Computer Engineering, Software Engineering, MIS, or other related discipline required.
·• Prior relevant software development / architecture experience.
·• Good hands-on experience in a DevOps or System Administration role.
·• Prior experience building and supporting cloud-based solutions
·• Experience in a production environment supporting mission-critical applications

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at PointClickCare, mentioning your remote working experience.
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 7d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.