Principal Engagement Manager

Intelligence Center X is Siemens' platform for the agentic enterprise

The next wave of enterprise software isn't about writing more code — it's about giving organizations the tools to combine trusted data, AI, and applications into systems that can reason and act on their own. Intelligence Center X delivers that today, through five capabilities — an Enterprise Knowledge Graph, AI/ML, agentic application development, orchestration, and governance — that together move enterprises from static software to intelligent, autonomous systems.

For the customers we serve, that shift shows up in very concrete ways: engineers and data leaders who can finally find and trust the data buried across decades of enterprise systems; teams that go from idea to working application in days instead of quarters; and AI initiatives that move out of pilot purgatory and into production because the underlying data and governance can actually support them. Whether you're building this platform, proving its value to customers, or bringing it to market through our partner ecosystem, your work directly drives those outcomes for some of the most complex organizations in the world.

This is one of the most ambitious enterprise AI platforms in the market — built on decades of deep domain expertise across industries as varied as manufacturing, banking, insurance, financial services, and healthcare, and already running in production at real scale for organizations with some of the most demanding data and compliance requirements in the world. If you want to work at the intersection of enterprise AI, knowledge graphs, and agentic applications — with real customers and real production stakes, across nearly every major industry — this is where that work is happening.

Position Overview

The Engagement Manager is accountable for shaping, qualifying and governing customer engagements that deliver measurable business outcomes through Siemens Professional Services. Working across industries and a broad portfolio that includes Intelligence Center X (ICX), SLC, Mendix and other Siemens Digital Industries Software offerings, this role connects customer priorities, account strategy, solution architecture, commercial structure and delivery readiness.

The role owns the engagement lifecycle from early discovery and value framing through proposal, contracting, mobilization and executive governance. Success requires the ability to translate business needs into executable services engagements, build trusted relationships across customer and Siemens teams, protect delivery and commercial integrity, and expand the services pipeline through successful outcomes.

Key Responsibilities

1. Account Strategy and Opportunity Development

Lead the Professional Services component of account plans across an assigned portfolio of customers and industries.

Partner with Sales, Portfolio Development, Presales, Solution Architects and Delivery leaders to identify , shape and prioritize services opportunities.

Connect customer business priorities to Siemens capabilities, defining outcome-oriented transformation roadmaps rather than isolated product deployments.

Build trusted relationships with customer executives, business leaders, technology stakeholders and delivery sponsors.

Maintain a qualified pursuit pipeline and contribute to bookings, revenue and growth objectives through expansion of existing accounts and development of new opportunities.

Bring relevant industry, portfolio and delivery insights into account strategy, customer workshops and executive discussions.

2. Discovery, Value Framing and Engagement Definition

Lead structured discovery to clarify the customer problem, desired outcomes, value hypotheses, operating constraints and measures of success.

Orchestrate the right Siemens and partner expertise across ICX, SLC, Mendix and adjacent products to define an integrated solution and services approach.

Translate discovery outputs into a clear engagement model, scope, deliverables, assumptions, dependencies, acceptance criteria and governance structure.

Develop defensible estimates, schedules, staffing models and commercials using approved Services Delivery Framework methods and tools.

Identify delivery, technical, commercial, security, data, adoption and organizational risks early, with explicit mitigations and ownership.

Prepare and review Statements of Work and related proposal content, ensuring alignment with global standards, legal requirements and customer expectations.

Engage Legal, Finance, Commercial, Product and leadership stakeholders when non-standard terms, complex dependencies or elevated risk require resolution.

3. Commercial and Financial Management