Software Engineer - (AI Native)

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.

Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices . With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels , including WhatsApp, SMS, Email, Web, App, and Site Search.

We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic . We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst , and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.

Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself . We consistently outperform and continue our leadership, and the results speak for themselves .

From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables , our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.

Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.

About the role

Most engineering teams have added AI to their workflow. A few have rebuilt their workflow around it. We are moving to the second group, and we are hiring engineers to build it with us.

This is not a role where you build LLM products. This is a role where you build our product with agents.

You will work inside a real, high-traffic production codebase: the platform that 2,000+ brands use to engage customers across channels, processing 2.2 billion requests and delivering nearly 2 billion notifications every day. You will plan, implement, test, review, debug and ship features with coding agents doing most of the writing, while you set the intent and own the outcome.

You are not expected to arrive with a company-wide standard in your head. You are expected to already work this way every day, and to leave the team with better prompts, skills, agents and guardrails than it had before you.

If your first reaction to a repetitive workflow is "this should be an agent," we should probably talk.

Why this role exists

We looked at how our engineers work today. Some of them use AI to finish a line of code faster. That is autocomplete, and it is not what we mean.

We mean the full loop: you scope a change, an agent reads the codebase and writes a plan, you correct the plan, the agent implements across many files, runs the tests, fixes what it broke, and opens a pull request. You review the output like a senior engineer reviews a junior — because that is exactly what it is.

Some people already work like this every day. We want more of them on the team, and we want them building the tooling that makes it easy for everyone else.