Samsara
Manager I, Customer Success
Remote role where the employee must remain based in a particular country.
Mexico only
Employer listed it 7 days ago · Added 2 days ago
First listed 7 days ago and still open.
Salary
Not stated
Location
Mexico only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Customer Support
This employer didn't state pay. Jobs like this usually pay around $80k–$140k a year, a typical range taken from 264 mid-level customer support roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in Mexico. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Mexico"
- Job description states: "US, Canada, and Mexico to ensure"
What Nomaders makes of it
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
This is an extract of the advert. Read it in full on Jobicy.
Requirements
- ·8+ years in Customer Success, Account Management, Consulting, or a related customer-facing role, with direct ownership of mid-market or enterprise accounts.
- ·3+ years directly managing a team of CSMs or similar roles, including hiring, coaching, performance management, and career development.
- ·Proven track record driving portfolio-level outcomes: renewal, expansion, adoption, and executive engagement.
- ·Experience operating in a high-volume, scaled CS environment — managing both tech-touch/digital and high-touch motions simultaneously.
- ·Demonstrated ownership or hands-on experience building or managing digital customer journeys, automated programs, or tech-touch CS motions.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Samsara, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 3d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Jobicy.
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