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SOCi

Customer Success Manager

Work from home

Remote role where the employee must remain based in a particular country.

Canada only

Employer listed it 3 days ago · Added 2 days ago

First listed 3 days ago and still open.

Salary

$70k–$100k a year

Location

Canada only

Timezone

US East

Contract

Full-time

Experience

Mid

Category

Customer Support

Stated by the employer in the job description

Remote flexibility

Work from home

This is a remote role, but the employee must be based in Canada. It is work from home rather than work from anywhere.

What the employer says

  • Source listing states candidate location: "Canada"

What Nomaders makes of it

  • Residency required in Canada
  • Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for a Customer Success Manager to grow long-term profitable customer relationships by making strategic, operational and measurable contributions to customers’ unique business objectives. As the account owner, quarterback and driver of account enablement, adoption, expansion, and end-user engagement, the Customer Success Team is directly impacting our rapid growth in enterprise social media management.

As a member of our Customer Success team, you will proactively build relationships, identify and mitigate risk and expand product adoption in a one-to-many approach for our largest portfolio of customers. With a high number of customers, you will be adept at managing multiple priorities without sacrifice to proactive customer delight.

Full access

The full brief and the application link are for members.

Requirements, benefits, how to apply and the employer's own careers page, plus every other live role we track. £9.99/month, or £19.99 for 3 months.

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