Mutual Of Omaha
Health and Annuity Customer Care Analyst
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it yesterday · Added yesterday
First listed yesterday.
Not currently available on Nomaders
This listing is not currently available on Nomaders because we could not verify an employer or recruiter application route.
Browse open rolesSalary
$21
Location
United States only
Timezone
US East
Contract
Full-time
Experience
Mid
Category
Customer Support
Published by the employer
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "Puerto Rico, United States"
- Job description states: "located in the United States or Puerto Rico."
What Nomaders makes of it
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Successful candidates will demonstrate strong customer service skills, the ability to analyze and process multifaceted requests, and the confidence to work independently with minimal supervision. This position offers the opportunity to develop an expanded knowledge base while contributing to a collaborative, engaged, and accountable workforce focused on customer satisfaction and operational excellence.
Our next hiring class will start on November 6th. The training hours will be 8:00-4:30pm CST for 7-10 days. Following training, you will move to the closing shift, which will be Monday through Thursday, 9:00-5:30pm CST and on Friday, 8:30-5:00pm CST. This initial shift assignment is based on operational needs at time of hire. A shift bid will be offered at a later date, providing associates the opportunity to bid for available shifts in accordance with business need.
WHAT WE CAN OFFER YOU:
This is an extract of the advert. Read it in full on Himalayas.
Requirements
- ·Proven experience with the Health product line
- ·Proven experience working in the Health Call Center
- ·Demonstrate accountability, professionalism, and a strong sense of urgency while adhering to company policies, performance expectations, and attendance requirements.
- ·Provide exceptional customer service through active listening, effective communication, empathy, and timely resolution of customer inquiries and concerns.
- ·Successfully manage high-volume phone interactions while multitasking across multiple systems, applying product knowledge, and maintaining accuracy and attention to detail.
Benefits
No benefits package published with this listing. Ask about it at first interview.
Applying
Nomaders is not offering an application link for this listing because we have not verified an employer or recruiter application route. This does not mean the employer has closed the vacancy. The details above are shown for reference only.
Found 2d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Himalayas.
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