The Sydney Call Centre

Remote Customer Service Agent (Work at Home)

Region Restricted

Remote work allowed only within certain countries or regions.

Employer listed it 3 days ago · Added 2 days ago

First listed 3 days ago and still open.

Not currently available on Nomaders

No longer listed at the source where we found it. This does not confirm that the employer closed the vacancy.

Browse open roles

Salary

Not stated

Location

Timezone

US East

Contract

Full-time

Experience

Entry

Remote flexibility

Region Restricted

Remote work is allowed, but only for candidates based in Canada, Mexico, United States.

What the employer says

Source listing states candidate location: "Canada, Mexico, United States"
Job description states: "authorized to work in the country where the job is based"

What Nomaders makes of it

Timezone overlap with the listed area is often expected

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

POSITION RESPONSIBILITIES

WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?

This position supports customer service and sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

Our entry-level Contact Center Representatives are responsible for the following tasks:

Listen to customers, understand their needs, and resolve customer issues

Utilize systems and technology to complete account management tasks

Recognize sales opportunity and apply sales skills to upgrade

This is an extract of the advert. Read it in full on Himalayas.

Requirements

·Explain and position the products and processes with customers
·Appropriately escalate customer dissatisfaction with managerial team
·Ensure first call resolution through problems solving and effective call handling
·CANDIDATE QUALIFICATIONS
·WONDER IF YOU ARE A GOOD FIT?

Benefits

·If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
·PHYSICAL REQUIREMENTS
·CONDITIONS OF EMPLOYMENT
·All MCI Locations
·Must be authorized to work in the country where the job is based.

Applying

No longer listed at the source where we found it. This does not confirm that the employer closed the vacancy. Nomaders is not offering an application link for it. The details above are shown for reference only.

Found 3d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Himalayas.