Humana
VP, COE Client Services
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 15h ago · Found 6h ago
First listed today.
Salary
~$85k–$180k
Location
United States only
Timezone
US East
Contract
Full-time
Experience
Mid
Category
Other
This employer didn't state pay. Jobs like this usually pay around $85k–$180k a year, a typical range taken from 386 mid-level other roles on Nomaders that do state pay. It's a guide, not an offer.
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "United States"
What Nomaders makes of it
- Residency required in United States
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
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VP, Contact Center of Excellence (COE) Position Overview: The Vice President, Contact Center of Excellence (COE) is the enterprise executive responsible for Humana ’s contact center strategy, transformation, governance, and performance. This role sets standards and drives outcomes across high volume enterprise call centers delivering consistent, high-quality, compliant, and cost-effective experience across all channels. This role establishes enterprise standards, operating rhythms, and shared capabilities (e.g., learning, analytics, and technology) while partnering closely with business segment leaders to deliver measurable improvements in customer experience, operational efficiency, employee engagement, and strategic growth. Key Responsibilities:
The full brief and the application link are for members.
Requirements, benefits, how to apply and the employer's own careers page, plus every other live role we track. £9.99/month, or £19.99 for 3 months.
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Typically $85k–$180k · Free accounts get one application link on us.