Senior Professional Services Consultant - Zero Trust Cloud Specialist

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are looking for a Senior Professional Services Consultant – Zero Trust Cloud to join our team. This is a Remote role in the United States, reporting to the Sr. Manager, Professional Services in the Professional Services department. As a key field resource within our Professional Services Organization, you will deliver deployment advisory and implementation services to enterprise customers adopting the Zscaler Zero Trust Exchange platform, with a focus on Zero Trust Cloud (ZTC), Cloud Connector, and cloud workload security. You will work closely with customer Cloud, Network, and Security teams to design and deploy scalable Zero Trust solutions across AWS, Azure, and GCP, while collaborating with Sales, Customer Success, Support, Product, and Engineering teams to ensure successful customer outcomes.

What you’ll do (Role Expectations)

Lead end-to-end customer engagements from discovery and planning through design, deployment, validation, and go-live

Design and deploy Zscaler Zero Trust Cloud and Cloud Connector solutions for cloud workloads, including Internet Egress, East-West traffic inspection, and hybrid connectivity

Utilize Terraform and Infrastructure as Code (IaC) to build scalable, repeatable deployments and develop technical deliverables aligned with SOWs and methodologies

Lead technical workshops, deployment planning, testing, troubleshooting, and knowledge-transfer sessions while collaborating with Support, Product, and Engineering teams

Build expertise across the evolving Zscaler portfolio, contribute to delivery improvements, and travel to customer locations as needed for short-term engagements

Who You Are (Success Profile)

You understand enterprise customers' cloud, networking, and security challenges, translating complex requirements into practical solutions.

You possess deep technical versatility across cloud infrastructure, networking technologies, and security platforms.

You are a natural problem-solver who enjoys troubleshooting complex cloud connectivity and security challenges.

You take end-to-end ownership of customer engagements, balancing deep technical expertise with efficient practical delivery.

You thrive in cross-functional environments, collaborating effectively with customer stakeholders as well as internal sales, customer success, support, product, and engineering teams.

What We’re Looking for (Minimum Qualifications)

Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving

Consulting or Professional Services experience in enterprise networking, cloud security, or Zero Trust, with hands-on expertise designing and implementing Zscaler Zero Trust Exchange platform solutions

Practical experience with AWS, Azure, or GCP cloud workloads alongside a strong understanding of VPC/VNET, routing, DNS, NAT, load balancing, and hybrid connectivity

Experience with Cloud Connector or similar cloud-based traffic inspection technologies and working knowledge of TCP/IP, IPsec, GRE, HTTP/HTTPS, and DNS

Hands-on experience with Terraform / Infrastructure as Code, Git, CI/CD, and network troubleshooting tools such as Wireshark, tcpdump, traceroute, or MTR

Strong customer-facing communication, presentation, and technical workshop facilitation skills

What Will Make You Stand Out (Preferred Qualifications)