Senior Tax Manager

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are looking for a Senior Tax Manager to join our team. This is a San Jose, CA headquarters (in office Tuesday-Thursday) or remotely across the US role, reporting to the Senior Director, Tax in the Tax department. You will be responsible for leading Zscaler's North America income tax compliance process along with supporting the quarterly and annual global tax provision process. You will be heavily involved in shaping the tax department’s tax compliance policies and processes, while supporting the business needs of a fast-growing company. This is an individual contributor role with oversight responsibilities for local and remote team members.

What you’ll do (Role Expectations)

Prepare and review the US and Canada income tax compliance including the U.S. federal, state and local income tax returns and estimated taxes

Prepare and review the monthly and quarterly U.S. indirect tax compliance including sales tax, use tax, gross receipts tax and property tax

Manage the R&D tax credit and SRED credit studies with the support of external service providers

Assist with the Company’s ASC 740 income tax provision for interim and annual income tax provisions, as reported in the Company’s SEC Form 10-K/10-Q filings

Build cross functional relationships with the broader finance organization

Who You Are (Success Profile)

You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain

10+ years of related experience with a combination of Big 4 public accounting and SaaS or tech industry experience

Bachelor’s degree in accounting or Finance; CPA license, Master’s degree or LLM preferred

Extensive technical knowledge of U.S. federal and state income tax; strong familiarity with ASC 740 preferred

Advanced Excel and strong analytical skills to conduct thorough tax research and solve complex problems

What Will Make You Stand Out (Preferred Qualifications)

Experience implementing or optimizing AI-powered tax automation tools, generative AI for tax research, or machine learning algorithms to streamline compliance and forecasting workflows