Zocdoc
Senior Site Reliability Engineer
Remote role where the employee must remain based in a particular country.
United States only
Employer listed it 8 days ago · Added 5 days ago
First listed 8 days ago and still open.
Salary
$180k to $220k per year
Location
United States only
Timezone
US East
Contract
Full-time
Experience
Senior
Category
Software
Stated by the employer in the job description
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "USA Remote, California"
- Job description states: "based in NYC"
What Nomaders makes of it
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Our Mission
You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.
We’re here to give power to the patient.
For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.
Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.
Fixing healthcare starts with fixing access to it. And we're still just getting started.
Your Impact on our Mission:
Zocdoc is looking for a Senior Site Reliability Engineer to help develop, monitor, and maintain our distributed production systems. You’ll be challenged with building frameworks and processes for ensuring uptime for our patients and providers in a constantly changing environment. You’ll work with distributed systems and microservices, leveraging many interconnected services in AWS Cloud. We’re looking for someone who loves challenging the status quo and strives to make everything they touch safer, more secure, faster, and easier to maintain.
You’ll enjoy this role if you are…
Passionate about ensuring complex systems never skip a beat
Motivated to learn new technologies, design patterns, and work in the cloud
Comfortable in an outage situation and believe in blameless post-mortems
Excited to work in a highly collaborative environment with diverse individuals and numerous product development teams to improve future uptime
Enforce a culture around strong DevOps and where product teams share a big role in site reliability and first response
Autonomous, individually accountable, and always pushing to improve
A believer that diverse and inclusive teams and cultures are non-negotiable
Your day to day is…
Monitoring and maintaining complex cloud-based infrastructure, systems, and services and ensuring their uptime to help millions of patients get the care they need
Automating and developing our tooling, processes, and infrastructure to speed up development and make them repeatable and error-proof
Supporting our large product engineering org with their scaling, performance, and uptime needs as well as helping diagnose and debug production related issues
Analyzing and performance tuning systems, code, and networking for scaling and optimal operation
Working with cutting edge GenAI tools and technology
You’ll be successful in this role if you have…
5+ years of supporting consumer facing web application production environments and systems in a Site Reliability Engineering or Production Engineering role
Requirements
- ·5+ years of supporting consumer facing web application production environments and systems in a Site Reliability Engineering or Production Engineering role
- ·2+ years of on-call experience in a 24/7 cloud-based production environment
- ·2+ years of experience in managing and supporting modern cloud-based environments and infrastructure like AWS/GCP, Docker, Kubernetes, etc.
- ·Experience with edge technologies such as load balancers, reverse proxies, web application firewalls, routing, etc.
- ·Deep understanding of protocols such as TCP/IP, HTTP/HTTPS, TLS, DNS, NTP
Benefits
- ·Flexible, hybrid work environment at our convenient Soho location (If based in NYC)
- ·Unlimited Vacation
- ·100% paid employee health benefit options (including medical, dental, and vision)
- ·Commuter Benefits
- ·401(k) with employer funded match
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Zocdoc, mentioning your remote working experience and working hours (US East).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Similar roles
Other open software roles with comparable remote rules.
Free to apply, no account needed.
$180k to $220k per year · You'll be taken to the employer's careers page.