Platform Engineering Manager

Our Mission

You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.

We’re here to give power to the patient.

For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.

Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting . We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.

Fixing healthcare starts with fixing access to it. And we're still just getting started.

Your Impact on our Mission

At Zocdoc, you’ll lead the teams building and maintaining the developer-facing platforms, tooling, and shared services that accelerate Zocdoc’s engineering organization — owning the systems, abstractions, and workflows that directly ensure we deliver healthcare to millions of patients with speed, confidence, and reliability. As an Engineering Manager on the Platform Engineering team, you'll lead one or more teams of engineers responsible for building and maintaining the developer-facing platforms, tooling, and shared services that accelerate every engineering team at Zocdoc.

This is a high-impact role within the Infrastructure organization. You'll own the delivery, health, and performance of your teams — ensuring they consistently ship high-quality work that reduces friction, improves developer confidence, and strengthens the reliability of our platform ecosystem. Working closely with Platform Engineering leadership and cross-functional partners, you'll translate platform strategy into clear team plans and drive execution on the systems, abstractions, and workflows that power Zocdoc's engineering.

You'll also be a hands-on technical leader. You'll maintain a deep understanding of your teams' owned systems and architecture, perform code reviews on the highest-impact work, and coach engineers on effective use of modern development tools — including AI-assisted development — to drive higher velocity and quality. Your work will ensure that your teams' corner of the platform is well-built, well-adopted, and well-operated.

You'll enjoy this role if you are...

A technically-grounded engineering leader who remains deeply connected to architectural details while empowering teams to drive high-impact delivery.

Driven by the unique challenges of healthcare infrastructure, where system reliability, privacy, and performance are fundamental to patient outcomes.

A champion for the developer experience, dedicated to crafting platforms and abstractions that accelerate engineering velocity, safety, and productivity.

Genuinely invested in the growth of talent and the cultivation of an inclusive environment built on technical excellence, trust, and accountability.

Expert at navigating organizational ambiguity, translating broad strategy into actionable priorities, and driving consistent execution across teams.

Your day to day is...

Lead and cultivate high-performing Platform Engineering teams by setting unambiguous expectations and providing direct, actionable feedback that drives individual growth.

Own the delivery of the team's roadmap, translating broad platform strategy into concrete priorities and actionable milestones that ensure consistent execution.

Maintain deep technical involvement in system architecture, ensuring our platforms are high-quality, scalable, and fundamentally aligned with evolving organizational requirements.

Perform rigorous reviews of high-impact code, utilizing these interactions as critical coaching opportunities to elevate technical excellence across the team.

Empower teams to effectively leverage modern development tools — including AI-assisted development — to drive meaningful improvements in engineering velocity and output quality.

Guarantee the reliability and operational health of owned systems, fostering healthy on-call practices and driving rapid incident detection and resolution.

Collaborate closely with engineering leadership and cross-functional partners to build alignment on platform strategy and manage complex technical dependencies.