Wunderkind

Account Manager

Undisclosed

Remote. The employer does not say where candidates may be based.

Location not stated

Employer listed it 4 days ago · Added 3 weeks ago

Been open since 3 weeks ago, still being checked, but it has been live a while.

Salary

$85k to $100k per year

Location

Location not stated

Timezone

Not stated

Contract

Full-time

Experience

Mid

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: Location eligibility not confirmed
Contract: Not mentioned in the advert
Experience asked for: 3–5 years of experience in a client-facing Account Management, Business Development, Customer Success, or similar commercial role, preferably within SaaS, marketing technology, or a related environment.
Pay: The base salary range for this role is $85,000-$100,000 base + variable.

Remote flexibility

Undisclosed

The listing is advertised as remote but does not state which countries or regions candidates may work from.

Why this role is Undisclosed

We only label a role Work from anywhere, Region restricted or Work from home when the employer's own wording says so. We checked this advert under our current rules and found no country or region eligibility requirement in it. We don't guess, so it stays Undisclosed until the employer publishes enough location information. Here is exactly what the advert left out.

Countries you can work from: Not stated. The advert only gives "Remote", which names no country you must live in.
Whether the work is remote: Never mentioned. The role reached us through a remote job board, but the advert itself doesn't say the work is remote.
Working hours: Not stated. No timezone overlap or set hours are mentioned, so assume nothing either way.

Worth a look all the same. Missing wording is usually a rushed job posting rather than a closed door, so ask where you can be based in your first message, before you write a tailored application.

What the employer says

Source listing states candidate location: "Remote"

What Nomaders makes of it

No residency or region requirement found in the job description
Check with the employer before assuming you can work from abroad

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Questions worth asking: Nomaders interpretation

The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.
The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

About Wunderkind:

Wunderkind is a performance marketing solution that uses AI and data to help brands acquire and retain customers through one-to-one, personalized messages across websites, email, text, and ads, guaranteeing a lift in revenue. Founded in 2010, our goal is to scale a brand’s ability to create and grow customer relationships through websites, email, text, and ads. We believe individuals should have the freedom to choose the kind of internet they want. An internet that fosters genuine relationships with brands. An internet that treats humans like real people instead of “web traffic.”

We also believe in empowering brands to treat their customers as individuals, satisfying their unique needs with tailored experiences and thoughtful communication. By expertly personalizing, automating, and scaling beautiful one-to-one experiences, Wunderkind helps brands acquire new customers at scale and keep them loyal for life.

About the Role:

The Account Manager is responsible for managing and growing a high-volume portfolio of Wunderkind’s SMB clients, with a focus on retention, renewals, and expansion. You’ll own the commercial client relationship, develop a strong understanding of each client’s business priorities, and take a consultative approach to identifying opportunities that deepen the partnership and drive additional value through Wunderkind’s platform and solutions.

You’ll partner closely with Customer Success, Portfolio Directors, and other cross-functional teams to ensure clients are realizing value while maintaining clear ownership of the relationship, renewal strategy, and expansion opportunities.

This role requires someone who can balance relationship building with commercial discipline. You’ll manage a high-volume book of business, prioritize effectively across risk and opportunity, and turn a strong understanding of your clients’ businesses into retention and growth.

Success in this role is measured by Gross Retention, Expansion, and Client Relationship Management.

Responsibilities and Level of Effort (LOE):

Retention & Renewals (35%)

Own renewal strategy and outcomes across an assigned portfolio of SMB clients, proactively identifying risks and developing action plans to support strong retention.

Build trusted relationships with key client stakeholders and understand the business priorities, partnership history, and internal dynamics that influence renewal decisions.

Partner closely with Customer Success and Portfolio Directors, bringing client context, relationship insights, and commercial strategy to renewal conversations.

Surface risks early and drive clear next steps rather than waiting for renewal conversations to expose them.

Maintain accurate renewal forecasts and ensure client risks, opportunities, and next steps are clearly documented.

Lead renewal conversations with confidence, balancing client needs with Wunderkind’s commercial objectives.

Expansion & Growth (30%)

Identify opportunities to grow existing client relationships through additional products, capabilities, and solutions.

Develop a strong understanding of client objectives and connect relevant Wunderkind capabilities to opportunities for incremental value and revenue growth.

Lead expansion opportunities from identification through close, including discovery, positioning, solution alignment, and internal coordination.

Take a consultative approach to growth. Understand the business problem first, then connect it to the right solution rather than simply selling additional products.

Maintain an active pipeline of expansion opportunities and provide accurate forecasting against growth targets.

Partner with Customer Success and other internal teams to turn client performance, needs, and evolving priorities into thoughtful growth opportunities.

Client Relationship Management (20%)

Requirements

·3–5 years of experience in a client-facing Account Management, Business Development, Customer Success, or similar commercial role, preferably within SaaS, marketing technology, or a related environment.
·Demonstrated experience managing renewals, expansion opportunities, or a revenue-generating book of business with success against retention and growth targets.
·Strong relationship-building, communication, negotiation, and consultative skills, with the ability to understand client objectives and identify opportunities to drive additional value.

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

1Check the flexibility label above, undisclosed, matches where you plan to live and work.
2Tailor your CV to the role at Wunderkind, mentioning your remote working experience.
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 21d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

$85k to $100k per year · You'll be taken to the employer's careers page.