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Veracyte

Senior Patient Financial Navigation Specialist

Undisclosed

Remote — the employer does not say where candidates may be based.

Location not stated

Employer listed it 2 weeks ago · Added 2 days ago

Been open since 2 weeks ago, still checked daily, but it has been live a while.

Salary

Not stated

Location

Location not stated

Timezone

Not stated

Contract

Full-time

Experience

Senior

Category

Other

This employer didn't state pay. Jobs like this usually pay around $125k–$205k a year, a typical range taken from 166 senior-level other roles on Nomaders that do state pay. It's a guide, not an offer.

Remote flexibility

Undisclosed

The listing is advertised as remote but does not state which countries or regions candidates may work from.

Why this role is Undisclosed

We only label a role Work from anywhere, Region restricted or Work from home when the employer's own wording says so. We checked this advert under our current rules and found no country or region eligibility requirement in it. We don't guess, so it stays Undisclosed until the employer publishes enough location information. Here is exactly what the advert left out.

  • Countries you can work from: Not stated. The advert only gives "Remote", which names no country you must live in.
  • Whether the work is remote: Never mentioned. The role reached us through a remote job board, but the advert itself doesn't say the work is remote.
  • Working hours: Not stated. No timezone overlap or set hours are mentioned, so assume nothing either way.

Worth a look all the same. Missing wording is usually a rushed job posting rather than a closed door, so ask where you can be based in your first message, before you write a tailored application.

What the employer says

  • Source listing states candidate location: "Remote"

What Nomaders makes of it

  • No residency or region requirement found in the job description
  • Check with the employer before assuming you can work from abroad

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

At Veracyte, we offer exciting career opportunities for those interested in joining a pioneering team that is committed to transforming cancer care for patients across the globe. Working at Veracyte enables our employees to not only make a meaningful impact on the lives of patients, but to also learn and grow within a purpose driven environment. This is what we call the Veracyte way – it’s about how we work together, guided by our values, to give clinicians the insights they need to help patients make life-changing decisions.

Our Values:

We Seek A Better Way : We pursue bold ideas, embrace complexity, and keep pushing forward.

We Make It Happen : We act with urgency, deliver with excellence, and always find a way.

We Are Stronger Together : We engage with empathy, align around what's best for Veracyte, and celebrate as one team.

We Care Deeply : We show up with integrity, kindness, and respect for one another.

The Position:

We are seeking an experienced Senior Patient Financial Navigation Specialist to join our team and help drive Veracyte’s mission to serve patients globally. In this role, you will lead efforts to optimize the patient financial experience, working directly with patients and billing leadership ensure clarity, support, and transparency throughout the financial aspects of their healthcare journey.

You will assess complex financial needs, interpret insurance benefits, and guide patients through payment plans and financial aid applications. As a senior team member, you will also serve as a key liaison between patients, providers, insurance companies, and internal stakeholders—resolving billing inquiries, identifying systemic issues, and recommending process improvements to reduce financial stress, improve operational efficiency and elevate the patient experience.

Location: We are looking for someone based on the East Coast. The schedule is Monday - Friday, 11:30am-8pm ET .

Responsibilities include:

Provide expert-level guidance to patients on financial matters, including insurance coverage, billing, and financial assistance.

Collaborate with internal teams (billing, commercial, customer service) to streamline communication and resolve escalated issues.

Mentor junior navigators and contribute to training programs and best practices.

Analyze trends in patient financial concerns and contribute to strategic planning and policy development.

Navigating payor portals, website or phone systems to check Eligibility, Prior Auth, Claim or Appeal statuses to obtain information needed to resolve patient inquiries with ease

Assist leadership with creating a culture of best-in-class patient experience that facilitates financial transparency and trust

Resolve billing concerns proactively and communicate clearly to build trust and confidence.

Who You Are:

Education

High school diploma or GED

Associate's or bachelor's degree in healthcare administration, business, or related field preferred

Experience/Qualifications

Experience with Microsoft Office (especially Word and Excel)

Requirements

  • ·Experience with Microsoft Office (especially Word and Excel)
  • ·4+ years of experience in healthcare billing, insurance coordination, or patient financial services with proven record of delivering excellent patient experience
  • ·Extensive experience in patient financial navigation, healthcare billing, or insurance coordination.
  • ·Proven ability to manage complex patient cases with empathy, clarity, and professionalism.
  • ·Excellent communication and interpersonal skills to liaise effectively between patients, providers, and hospital staff.

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

  1. 1Check the flexibility label above, undisclosed, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Veracyte, mentioning your remote working experience.
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 2d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

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