Udacity
More roles at UdacityCommunity Moderator (External Contractor) - USA/Canada
Remote work allowed only within certain countries or regions.
Employer listed it 12 days ago · Added 10 days ago
First listed 12 days ago and still open.
Salary
Not stated
Location
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Other
The employer did not publish a salary, and we have too few comparable roles to estimate one.
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
- Not mentioned in the advert
- Where you can work from
- Location eligibility not confirmed
- Contract
Flexibility to take on this challenge as a part-time external contractor alongside a current job
- Experience asked for
- Not mentioned in the advert
- Pay
Compensation at Udacity, an Accenture company, varies depending on a wide array of factors, which may include but are not limited to location, role, skill set, and level of experience.
Remote flexibility
Region Restricted
Remote work is allowed, but only for candidates based in United States, Canada.
What the employer says
- Source listing states candidate location: "Remote"
- Job description states: "USA/Canada"
What Nomaders makes of it
- Timezone overlap with the listed area is often expected
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Questions worth asking: Nomaders interpretation
- The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.
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About the role
About Us
Udacity is now an Accenture company, and exciting things are happening! 🚀 We are on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey.
Position Overview: Community Moderators help the Community Managers in moderating Udacity’s scholarship communities. Their main objective is ensuring that the students’ online community is healthy, engaging, and that community goals are successfully met. As a Community Moderator, you are expected to monitor the forum daily, including weekends — a minimum of 2x per day, ideally several hours apart (once in the morning and once in the evening).
Required Skills/Qualifications:
Residing in USA/Canada
Udacity course/Nanodegree Graduate is an added plus
Good knowledge of online communities and ability to stay cool under pressure
Strong internet connection, as daily duties are fully online
Strong organizational and multitasking skills with a proactive approach
Understanding of online community platform moderation tools (forums, commenting, content management, etc.)
Knowledge of Udacity’s services, targeted audience, and community culture
Ability to effectively communicate information and report when needed
Good knowledge of customer service principles
Availability to work across days, evenings, and weekends as required
Student-oriented mindset with a focus on understanding learner needs
Flexibility to take on this challenge as a part-time external contractor alongside a current job
Responsibilities:
Providing students with non-technical support within the community
Organizing and maintaining the online platform by:
Handling violation posts and ensuring all members follow community guidelines
Occasionally supporting the Community Manager with performance summaries when requested
Supporting forum activities and brainstorming with the Community Manager on ways to increase member engagement
Attending regular online meetings with Udacity representatives
Being responsive in group discussions with Udacity representatives
Requirements
- ·Residing in USA/Canada
- ·Udacity course/Nanodegree Graduate is an added plus
- ·Good knowledge of online communities and ability to stay cool under pressure
- ·Strong internet connection, as daily duties are fully online
- ·Strong organizational and multitasking skills with a proactive approach
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, region restricted, matches where you plan to live and work.
- 2Tailor your CV to the role at Udacity, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 11d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
Pay not stated · You'll be taken to the employer's careers page.