Twilio logo

Twilio

More roles at Twilio

Principal Presales Engineer, Product Specialist

Work from home

Remote role where the employee must remain based in a particular country.

Listed for Brazil

From the employer's advert: This role will be remote, and based in Brazil.

Employer listed it 4 days ago · Added 2 weeks ago

Been open since 2 weeks ago, still being checked, but it has been live a while.

Salary

Not stated

Location

Listed for Brazil

Timezone

Not stated

Contract

Full-time

Experience

Lead

Category

Sales

The employer did not publish a salary, and we have too few comparable roles to estimate one.

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours
Not mentioned in the advert
Where you can work from
We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Contract
Not mentioned in the advert
Experience asked for
Not mentioned in the advert
Pay
Not mentioned in the advert

Remote flexibility

Work from home

This is a remote role, but the employee must be based in Brazil. It is work from home rather than work from anywhere.

What the employer says

  • Source listing states candidate location: "Remote - Brazil"
  • Job description states: "based in Brazil."

What Nomaders makes of it

  • Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a requirement

  • “Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.”
  • “Working knowledge of at least one backend language such as Node.js or Python, with prior software development or equivalent experience.”

Questions worth asking: Nomaders interpretation

  • No pay is stated. Ask for the salary range before investing time in interviews.
  • The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. .

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. .

See yourself at Twilio

Join the team as Twilio’s next Principal Presales Engineer, Product Specialist.

About the job

This position is needed to partner closely with sales, solutions engineering, and enterprise strategists to consult on complex, multi-product opportunities. You will scope, design, and validate how complex multi-product solutions fit into the client’s ecosystem and help paint the long-term Twilio vision for our customers. You will be a critical partner cross-functionally, working with product, engineering, and marketing to identify and share technology patterns and shifts from our clients (and prospects) to influence product strategy.

Responsibilities

In this role, you’ll:

Develop your expertise of the Twilio platform, use cases and buyer personas, while keeping up with industry trends in Voice + AI

Scope, design, and build multi-product solution architecture and compelling presentations to secure the Technical Win

Support core sales and solutions engineering team members on value-selling strategies and complex solution sales

Design and validate scalable, secure, multi-product messaging architectures aligned to customer ecosystems and long-term Twilio adoption.

Partner with Sales, Solutions Engineers, and Enterprise Strategists to drive technical validation and secure the technical win in complex sales cycles.

Document recent patterns and technology shifts with our clients and prospects to influence Product and R&D strategy and roadmap via GTM interlock and PDLC processes

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

Hands-on experience designing and validating Conversational AI or LLM-driven architectures (e.g., integrating OpenAI, Dialogflow, or similar models via APIs).

Experience leading pre-sales or solution architecture engagements, including scoping, design, and technical validation in both Portuguese and English language.

Strong background in API-based, event-driven systems, with hands-on experience using REST APIs and webhooks.

Requirements

  • ·Hands-on experience designing and validating Conversational AI or LLM-driven architectures (e.g., integrating OpenAI, Dialogflow, or similar models via APIs).
  • ·Experience leading pre-sales or solution architecture engagements, including scoping, design, and technical validation in both Portuguese and English language.
  • ·Strong background in API-based, event-driven systems, with hands-on experience using REST APIs and webhooks.
  • ·Working knowledge of at least one backend language such as Node.js or Python, with prior software development or equivalent experience.
  • ·Demonstrated expertise in messaging platforms, including throughput management, retry strategies, and deliverability optimization.

Benefits

  • ·Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
  • ·Twilio thinks big. Do you?
  • ·So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
  • ·Stay alert to recruitment fraud

How to apply

  1. 1Check the flexibility label above, work from home, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Twilio, mentioning your remote working experience.
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 17d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

Similar roles

Other open sales roles with comparable remote rules.

Browse all open roles

Pay not stated · You'll be taken to the employer's careers page.