Toast

Staff/Senior Software Engineer, Voice AI Platform

Work from home

Remote role where the employee must remain based in a particular country.

United States only

From the employer's advert: For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Employer listed it 5 weeks ago · Added 5 weeks ago

Been open since 5 weeks ago, still being checked, but it has been live a while.

Salary

$193,000 to $309,000

Location

United States only

Timezone

Not stated

Contract

Full-time

Experience

Lead

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: Location(s): US (remote), Boston (hybrid), or New York (hybrid)
Contract: Not mentioned in the advert
Experience asked for: 8+ years of experience with object-oriented languages such as Java or Kotlin
Pay: Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry.

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "Remote, US, Remote - USA"

What Nomaders makes of it

Residency required in United States
Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a nice-to-have

“Experience with voice or conversational AI platforms is a plus, but not required”

Questions worth asking: Nomaders interpretation

The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

Location(s): US (remote), Boston (hybrid), or New York (hybrid)

Who We Are

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We are looking for a Staff Software Engineer to join the Voice AI Team.

On the Voice AI Team, our mission is to build and operate the voice platform that powers Toast and to ship novel applications on top of it that create real value across Toast's customer base. This is a greenfield space where the platform and its use cases are being defined together, and the work you do here will be foundational to how Toast uses voice AI for years to come.

As a Software Engineer on this team, you'll take ownership of significant projects end-to-end: designing systems, driving execution across the team, and making the technical decisions that shape how the platform grows. You'll work closely with product, engineering, and stakeholders across Toast to turn ambiguous problems into reliable, scalable systems.

About this roll* (Responsibilities)

Design, build, deploy, and maintain highly resilient and scalable backend services, applications, and core platform components supporting Toast's Voice AI platform used across teams

Conceive and lead complex, cross-cutting projects from design through production, owning outcomes and driving alignment across stakeholders and across a broad range of stakeholders

Shape the technical direction on your team and beyond by making architectural decisions, defining patterns, and reducing complexity for the engineers and teams that depend on your work

Build and evolve integrations with AI platforms and internal Toast systems, making pragmatic tradeoffs between speed, reliability, and long-term scalability

Establish and implement patterns for observability, monitoring, and evaluation frameworks for AI-powered systems, using production data to understand and continuously improve system behavior

Set and hold the bar for engineering quality and best practices through standards, patterns, and written guidance that others naturally adopt, raising the bar for the team and the broader organization

Mentor engineers at all levels through code reviews, design feedback, and technical guidance

Do you have the right ingredients*? (Requirements)

8+ years of experience with object-oriented languages such as Java or Kotlin

Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, or related field

Experience developing AI-integrated products or features , with a practical understanding of how to ship and iterate on systems that incorporate LLMs or other AI capabilities

Experience building and reasoning about AI-powered systems , including nondeterminism, evaluation strategies, observability, and cost management

Experience shipping complex, mission-critical production services and owning them long-term

Track record of leading multi-person and multi-team projects end-to-end, from design through rollout

Deep understanding of distributed systems, scalability, and production reliability

Basic familiarity with frontend development

Strong cross-team communication and collaboration skills; able to influence direction without formal authority both within your team and across the broader organization

Actively uses AI coding tools (e.g., Claude Code, Cursor) in day-to-day development and have caused others to become more proficient with AI coding tools

Requirements

·8+ years of experience with object-oriented languages such as Java or Kotlin
·Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, or related field
·Experience developing AI-integrated products or features , with a practical understanding of how to ship and iterate on systems that incorporate LLMs or other AI capabilities
·Experience building and reasoning about AI-powered systems , including nondeterminism, evaluation strategies, observability, and cost management
·Experience shipping complex, mission-critical production services and owning them long-term

Benefits

No benefits package published with this listing. Ask about it at first interview.

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at Toast, mentioning your remote working experience.
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 1mo ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.