Sales Compensation Manager

Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results.

Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams.

At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey.

We're looking for a sales compensation leader to own how we pay our go-to-market organisation, and how that changes as our commercial model changes. You will run the engine that pays roughly 350 GTM people accurately and on time, own the design of the plans, quotas and incentives behind it, and lead a small team of analysts.

The timing is the interesting part. Tines is moving from subscription and seat-based pricing to a consumption model, which means designing and running two comp worlds in parallel while we transition. At the same time we are rebuilding the quote-to-cash stack on Salesforce Revenue Cloud Advanced, which resets crediting and the data that feeds it. You will be central to both.

This is a hands-on leadership role. You will manage and coach a small team, and you will also be in the model, in CaptivateIQ, and in the plan documents yourself.

What you'll do:

Run the compensation engine

Own the monthly and quarterly compensation cycle end to end: crediting, calculation, review, approval and payout, delivered accurately and on time

Own CaptivateIQ as our system of record for incentive compensation, including plan build, rule logic, testing and release

Own crediting and comp data integrity across Salesforce and downstream systems, and work with Systems and Deal Desk to fix problems at source rather than in spreadsheets

Oversee inquiry management ensuring clear SLAs and report on trends to improve overall processes

Document and keep policies and process up to date for stakeholders and your team

Design the plans, quotas and incentives

Own annual plan design in partnership with your Senior compensation analyst, GTM leadership, FP&A and People for all commissioned roles

Collaborate with Revops business partners on the quota setting process for each function to ensure it aligns with broader compensation strategy and benchmarks

Model attainment distribution, benchmarks and support finance in ad-hoc cost reporting

Own and build SPIFFs and non-cash incentive programmes, including President's Club,

Own plan communication and enablement, so reps and managers understand what they are paid for and can self-serve where needed

Evolve the compensation strategy as we grow

Build the compensation approach for an evolving pricing model and mulit-product business in partnership with the Head of Revenue Operations and VP of Finance

Represent compensation requirements during larger CPQ and CRM enhancements or changes

Enhance our approach based compensation reporting: attainment by role and segment, payout curves, quota coverage and programme effectiveness

Lead and grow the team