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Network Planning Analyst

Work from home

Remote role where the employee must remain based in a particular country.

Listed for United States

Source: the job board's country tag. The advert itself does not name United States.

Employer listed it 6 days ago · Added 3 weeks ago

Been open since 3 weeks ago, still being checked, but it has been live a while.

Salary

$85k to $105k per year

Location

Listed for United States

Timezone

Not stated

Contract

Full-time

Experience

Mid

Category

Data

Stated by the employer in the job description

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours
Not mentioned in the advert
Where you can work from
Talkspace Headquarters is located in NYC but qualified candidates do not need to reside in New York.
Contract
Not mentioned in the advert
Experience asked for
3-5 years of experience in capacity planning, workforce planning, business analytics, operations analytics, or a related analytical role.
Pay
Compensation

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

  • Source listing states candidate location: "New York, NY (Remote), Talkspace"
  • Job description states: "located in NYC but qualified candidates d"

What Nomaders makes of it

  • Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Questions worth asking: Nomaders interpretation

  • The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone!

We are looking for an experienced Network Planning Analyst to join our Network Planning and Strategy team. This role would be responsible for analyzing current and future demand, evaluating capacity and skill coverage, identifying gaps, and translating business needs into actionable staffing requirements. We are looking for someone who has experience develop recurring and ad hoc reporting, conduct scenario analysis, and present findings and recommendations to business leaders and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.

This is a remote position based on Eastern Time, M-F 9a-6p. Talkspace Headquarters is located in NYC but qualified candidates do not need to reside in New York.

What You’ll Do

Forecasting & Planning

Develop forecasts for new and existing volume, incorporating historical performance, business inputs, growth expectations, and emerging trends.

Identify and communicate trends that may impact future demand, capacity, or resource needs.

Generate staffing and capacity requirements by line of business, market, skill set, or other relevant business segment.

Compare forecasted and actual results to identify variances and continuously improve planning assumptions.

Capacity & Scenario Analysis

Conduct capacity-to-volume and gap analyses to identify areas of excess capacity, constraints, and emerging needs.

Complete ad hoc capacity and skill-set reviews based on changing business needs and leadership requests.

Develop what-if scenarios to evaluate changes in volume, staffing, productivity, skill mix, or other business assumptions.

Identify areas where additional capacity or targeted skill growth may be needed and provide data-driven recommendations.

Reporting & Real-Time Analytics

Generate and maintain recurring and ad hoc reports using Looker and Google Sheets.

Build analytical models and reporting tools that improve visibility into volume, capacity, staffing requirements, and operational performance.

Monitor real-time queue performance, identify emerging service or capacity risks, and recommend or coordinate remediation actions to restore performance.

Investigate performance trends and variances to identify underlying drivers, risks, and opportunities.

Continuously improve reporting processes, data visibility, and analytical tools.

Business Insights & Communication

Translate complex analysis into clear, actionable insights and recommendations for business leaders.

Partner with Operations and cross-functional stakeholders to understand business needs and translate them into analytical solutions.

About You

Requirements

  • ·3-5 years of experience in capacity planning, workforce planning, business analytics, operations analytics, or a related analytical role.
  • ·Advanced proficiency in Microsoft Excel and/or Google Sheets, including complex formulas, pivot tables, lookups, data manipulation, and analytical modeling.
  • ·Demonstrated experience with forecasting, capacity planning, staffing requirements, or demand analysis.
  • ·Experience conducting gap analysis and developing scenarios or what-if models.
  • ·Strong experience generating operational reports and translating data into actionable insights.

Benefits

  • ·Comprehensive Medical, Dental and Vision plans
  • ·Pre-tax benefits: HSA/ FSA
  • ·401k Retirement Savings Program
  • ·Voluntary benefits including disability, basic life or pet insurance, etc.
  • ·Monthly Wellness Stipend to promote mental and physical self-care

How to apply

  1. 1Check the flexibility label above, work from home, matches where you plan to live and work.
  2. 2Tailor your CV to the role at Talkspace, mentioning your remote working experience.
  3. 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 20d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

$85k to $105k per year · You'll be taken to the employer's careers page.