Sword
More roles at SwordDirector Commercial Ops
Remote work allowed only within certain countries or regions.
Europe
Employer listed it 4 days ago · Added 2 days ago
First listed 4 days ago and still open.
Salary
€147,000 to €231,000 total target
Location
Europe
Timezone
CET ±2
Contract
Full-time
Experience
Lead
Category
Other
Total target earnings, not base salary: the employer's figure includes variable pay (bonus or commission). Kept apart from base-salary comparisons.
Stated by the employer in the job description
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
- Not mentioned in the advert
- Where you can work from
- Location eligibility not confirmed
- Contract
- Not mentioned in the advert
- Experience asked for
- Not mentioned in the advert
- Pay
More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs.
Remote flexibility
Region Restricted
Remote work is allowed, but only for candidates based in United States, Europe.
What the employer says
- Source listing states candidate location: "Remote - Europe, Remote - US"
What Nomaders makes of it
- Applications outside the listed area are usually rejected
- Timezone overlap with the listed area is often expected
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Experience: employer states
Written as a requirement
- “10+ years in Revenue/Commercial Operations, Strategy & Ops or consulting, with 5+ years leading multi-function teams (RevOps plus at least one of Enablement, Sales Strategy or Analytics)”
Written as a nice-to-have
- “Track record of scaling a B2B commercial org through hypergrowth, ideally in US digital health, health benefits or enterprise SaaS”
Questions worth asking: Nomaders interpretation
- The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.
- The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full.
Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.
AI Proficiency at Sword
AI fluency is a core expectation at Sword. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.
Explorer (Level 1) — Uses AI daily to boost personal productivity
Builder (Level 2) — Creates workflows and tools that elevate the whole team
Integrator (Level 3) — Embeds AI into products and processes at scale
Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.
Role
Sword Health is a multi-product commercial organization selling AI Care across the employer and health plan markets. The Director of Commercial Operations owns the engine behind that growth: planning, systems, deal governance, enablement, clinical pre-sales support and commercial analytics. You lead four teams (Revenue Operations, Field Enablement, Clinical Specialists and Business Analysts) and act as a strategic partner to the CRO and the commercial leaders. The right person has scaled a commercial org through hypergrowth, is equally at ease in a pipeline review and a board deck, and builds operating systems that make sellers faster.
What you’ll be doing
Lead and develop the Commercial Operations org (Revenue Operations, Field Enablement, Clinical Specialists, Business Analysts): set direction, hire and develop leaders, and hold each team accountable for its impact on revenue
Set the commercial operating rhythm and be accountable for its outcomes: annual and quarterly planning, capacity and quota strategy, and business reviews with the CRO and executive team
Be the single source of truth on commercial performance: pipeline health, conversion, win/loss, deal economics and rep productivity. Turn the data into decisions, not dashboards
Set deal governance policy: pricing guardrails, approval authority and contracting standards across employer, health plan and channel deals, carried out through the RevOps and Deal Desk teams
Make sure Enablement and Clinical Specialists are deployed where they move revenue, so sellers walk into every meeting with the right narrative, proof and clinical credibility
Drive the GTM systems roadmap (Salesforce, CPQ/CLM, Gong and the data stack) and bring in AI and automation to remove manual work from the commercial process
Partner with Finance, Legal, Product, Marketing and Account Management on pricing, packaging, new product launches and cross-sell motions
What you need to have
10+ years in Revenue/Commercial Operations, Strategy & Ops or consulting, with 5+ years leading multi-function teams (RevOps plus at least one of Enablement, Sales Strategy or Analytics)
Track record of scaling a B2B commercial org through hypergrowth, ideally in US digital health, health benefits or enterprise SaaS
Hands-on ownership of planning, forecasting, quota and compensation design at the company level
Fluency in long, complex enterprise sales cycles with multiple buyers (employers, health plans, consultants, channel partners)
Executive presence: you can push back on a CRO, present to the board, and coach a first-time manager in the same week
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, region restricted, matches where you plan to live and work.
- 2Tailor your CV to the role at Sword, mentioning your remote working experience and working hours (CET ±2).
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 3d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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