Strivacity
More roles at StrivacityCustomer Success Solutions Architect
Remote role where the employee must remain based in a particular country.
United States only
From the employer's advert: We’re hiring only those who are authorized to work in the United States or United Kingdom.
Employer listed it 8 weeks ago · Added 5 weeks ago
Been open since 8 weeks ago. Long-running listings are sometimes left up after the role is filled.
Salary
Not stated
Location
United States only
Timezone
Not stated
Contract
Full-time
Experience
Mid
Category
Sales
The employer did not publish a salary, and we have too few comparable roles to estimate one.
What the advert says
Quoted word for word from the employer's advert. Where it says nothing, we say so.
- Working hours
- Not mentioned in the advert
- Where you can work from
We’re hiring only those who are authorized to work in the United States or United Kingdom.
- Contract
- Not mentioned in the advert
- Experience asked for
5+ years of experience in a technical role such as Solutions Architect, Implementation Engineer, or Technical Consultant, ideally in SaaS or identity/security solutions.
- Pay
- Not mentioned in the advert
Remote flexibility
Work from home
This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.
What the employer says
- Source listing states candidate location: "US - Remote"
- Job description states: "authorized to work in the United States or United Kingdo"
What Nomaders makes of it
- Payroll and tax are likely handled in that country only
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
Before you apply
Experience: employer states
Written as a requirement
- “Required Skills & Experience”
Written as a nice-to-have
- “5+ years of experience in a technical role such as Solutions Architect, Implementation Engineer, or Technical Consultant, ideally in SaaS or identity/security solutions.”
- “Familiarity with modern front-end and back-end technologies (e.g., JavaScript, Node.js, React, Java, Python) is a plus.”
Questions worth asking: Nomaders interpretation
- No pay is stated. Ask for the salary range before investing time in interviews.
- The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.
Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.
About the role
About Strivacity
Strivacity helps organizations deliver secure, seamless customer experiences through our modern Customer Identity and Access Management (CIAM) platform. We're on a mission to eliminate the tradeoff between security and user experience — and we're doing it with a platform that’s easy to deploy, scale, and operate. As a fast-growing startup, we thrive on solving complex problems with simplicity, and we’re passionate about helping our customers succeed. If you're driven by innovation, love collaborating with smart, motivated people, and want to make a real impact — Strivacity is the place for you.
About the Role
As a Customer Success Solutions Architect at Strivacity, you’ll be the trusted technical advisor and hands-on expert for our enterprise clients. You’ll play a critical role in ensuring clients are set up for long-term success by aligning technical solutions with their business goals. This role is equal parts architect, consultant, and problem solver — helping guide the implementation and adoption of Strivacity’s CIAM platform in complex environments.
You'll work closely with Customer Success Managers, Customer Success Engineers, Product, Engineering, and DevOps to deliver high-impact solutions, provide guidance on best practices, and ensure seamless customer journeys.
Key Responsibilities
Collaborate with deployment partners, Customer Success Managers, and Strivacity clients to understand the clients goals and translate them into technical solutions using Strivacity’s platform.
Lead technical onboarding, solution design, and deployment activities for enterprise clients.
Collaborate closely with customer engineering teams to guide API integrations, identity provider configurations, and custom workflows.
Act as the go-to technical resource post-sale, ensuring clients are architected for success and scalability.
Identify and proactively address technical risks, blockers, and optimization opportunities throughout the client lifecycle.
Work cross-functionally with Product and Engineering teams to provide client feedback and influence roadmap priorities.
Help develop technical best practices, playbooks, and documentation to scale success across accounts.
Required Skills & Experience
5+ years of experience in a technical role such as Solutions Architect, Implementation Engineer, or Technical Consultant, ideally in SaaS or identity/security solutions.
Strong knowledge of CIAM concepts and technologies (OAuth 2.0, SAML, OpenID Connect, JWT, identity federation, etc.).
Strong hands-on experience with REST APIs, SSO integrations, and federated identity solutions.
Experience with APIs, SDKs, and system integrations in cloud-native environments.
Ability to translate complex technical concepts into business-friendly language. Comfortable leading technical discussions with stakeholders ranging from developers to executives.
Strong organizational skills with the ability to manage multiple customers and projects simultaneously.
Excellent communication, collaboration, and problem-solving skills.
Proven track record of working with enterprise customers in a consultative, solutions-oriented capacity.
Experience in post-sales technical engagement, including onboarding, deployment, and optimization.
Familiarity with modern front-end and back-end technologies (e.g., JavaScript, Node.js, React, Java, Python) is a plus.
Requirements
- ·5+ years of experience in a technical role such as Solutions Architect, Implementation Engineer, or Technical Consultant, ideally in SaaS or identity/security solutions.
- ·Strong knowledge of CIAM concepts and technologies (OAuth 2.0, SAML, OpenID Connect, JWT, identity federation, etc.).
- ·Strong hands-on experience with REST APIs, SSO integrations, and federated identity solutions.
- ·Experience with APIs, SDKs, and system integrations in cloud-native environments.
- ·Ability to translate complex technical concepts into business-friendly language. Comfortable leading technical discussions with stakeholders ranging from developers to executives.
Benefits
No benefits package published with this listing. Ask about it at first interview.
How to apply
- 1Check the flexibility label above, work from home, matches where you plan to live and work.
- 2Tailor your CV to the role at Strivacity, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 1mo ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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