Staff Product Manager, Integrations

Description

Sprout Social is seeking an experienced Product Manager to own the strategy, delivery, and scaling of our partner and platform integration ecosystem. This role sits at the center of a critical shift for Sprout: moving from bespoke, one-off partner integrations toward a scalable, platform-based integration model that reduces engineering lift per partner while expanding the ecosystem of systems that connect to Sprout.

This is an individual contributor role requiring deep technical fluency in integration architecture (APIs, managed packages, platform events, OAuth/permission models) paired with strong commercial judgment on what's worth building, for whom, and when.

Why join Sprout’s Product team?

Sprout empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. Processing over one billion social messages daily, our platform serves up essential insights and actionable information to over 30,000 brands, informing strategic decisions that drive business growth and innovation, and fostering deeper, authentic connections to their end customers. Our full suite of social media management solutions includes comprehensive publishing and engagement functionality, customer care solutions, influencer marketing, connected workflows, and business intelligence. This is an exciting opportunity for a leader to come in and have full ownership of our integrations strategy.

Our Product team operates at the intersection of strategy, innovation, customer value, and go-to-market collaboration. We are focused on delivering unified, data-driven solutions across our multi-product portfolio. As part of the broader R&D organization, our team collaborates closely with Engineering, Product Design, and Go-to-Market (GTM) teams to create impactful experiences for customers while driving measurable business outcomes. This cross-functional partnership ensures that our products not only meet technical excellence but are also positioned effectively in the market, aligning with customer needs and business growth objectives. You won't just help set the vision for our integration platform, you'll also play a key role in shaping our overall approach to partner and platform strategy and own both strategy, execution, and outcomes.

What you’ll do

Own individual integrations strategy end-to-end from pricing and packaging to distribution strategy to GA readiness, including ongoing relationship management with cross-functional teams

Partner closely with Engineering to sequence integration investments, balancing near-term customer/revenue commitments against longer-term platform scalability

Define and execute platform-based integration strategies (e.g., generalized APIs or connectors) that let customers self-integrate, reducing the need for bespoke builds per vendor

Serve as the key driver of integration lifecycle management, from alpha and beta through GA and post-launch scaling, aligning with strategic partners and key customers on roadmap, timeline, and requirements at each stage

Own permissioning, security, and licensing model decisions for packaged integrations (managed packages, namespace strategy, license management)

Build the business case and prioritization framework for new integration bets, including clear kill criteria and proof points before scaling investment

Act as connective tissue between GTM, Partnerships, and Engineering to ensure integration work is commercially viable, not just technically sound

Drive the execution of "best-in-class" product delivery, balancing the urgency of immediate customer needs with the long-term scalability and innovation of our core

What you’ll bring

We’re looking for an entrepreneurial and visionary product manager to help our company build the right integrations strategy. If you can work cross-functionally to build, launch, and grow our integrations ecosystem, and align teams around solving hard problems together, we'd love to talk with you!

10+ years of PM experience in ecosystem or integration roles in a B2B product-driven SaaS environment.

Proven success leading initiatives in a multi-product portfolio company.

Experience collaborating closely with product, design, engineering, and GTM leaders to deliver cohesive solutions.

Experience partnering with distributed engineering teams across different time zones

A default toward over communication: written specs, recorded walkthroughs, decision logs, and proactive status instead of waiting to be asked.

**We are only looking for candidates located in Central or Eastern time zone due to heavy cross collaboration with international teams**

How you’ll grow