Director of Licensing and Compliance

About the Job

This is a new, high-impact position responsible for building and leading the company's licensing and compliance program from the ground up. As Director of Licensing and Compliance, you will own the full lifecycle of state lending and MLO licensing, including new license acquisition, drive examination readiness, and establish the operational playbooks that scale with the business. You will report to the General Counsel, and this role is ideal for you as a self-starter who thrives in a build-phase environment.

New License Applications

Lead the preparation and submission of new state lending license applications, including corporate entity applications, across target jurisdictions

Manage the full application lifecycle: gathering corporate documentation, drafting responses to supplemental requests, coordinating surety bonds and financial statements, and shepherding applications through approval

Evaluate new-state entry requirements and advise the General Counsel on timelines, costs, and regulatory considerations for market expansion

Build and maintain relationships with state regulators to facilitate efficient application processing

Licensing Program Management

Design, implement, and manage the end-to-end process for maintaining state lending licenses across all active jurisdictions

Monitor state regulatory requirements and ensure timely renewals, amendments, and filings (including NMLS submissions)

Track and maintain records for all company and branch licenses

MLO Licensing Oversight

Oversee the licensing, registration, and ongoing maintenance of Mortgage Loan Originator (MLO) licenses

Manage MLO onboarding and offboarding workflows, including sponsorship, background checks, and continuing education tracking

Serve as the primary point of contact for MLO licensing inquiries and escalations

Examination Preparation and Response

Lead preparation for state regulatory examinations, including document gathering, internal readiness reviews, and coordination across departments

Serve as the primary liaison with state examiners during the examination process

Track examination findings, coordinate remediation efforts, and implement corrective actions

Compliance Playbook Development

Build and maintain playbooks for annual state reporting obligations, including MCRs, MSRs, and other jurisdiction-specific filings

Develop standardized processes, checklists, and calendars to ensure consistent, timely compliance across all licensed states

Document procedures in a manner that supports scalability and knowledge transfer

Program Building