SmithRx
Senior Director, Account Management
Remote. The employer does not say where candidates may be based.
Location not stated
Employer listed it 6 days ago · Added 5 days ago
First listed 6 days ago and still open.
Salary
$240,000 to $300,000
Location
Location not stated
Timezone
Not stated
Contract
Full-time
Experience
Lead
Category
Other
Stated by the employer in the job description
Remote flexibility
Undisclosed
The listing is advertised as remote but does not state which countries or regions candidates may work from.
Why this role is Undisclosed
We only label a role Work from anywhere, Region restricted or Work from home when the employer's own wording says so. We checked this advert under our current rules and found no country or region eligibility requirement in it. We don't guess, so it stays Undisclosed until the employer publishes enough location information. Here is exactly what the advert left out.
- Countries you can work from: Not stated. The advert only gives "Remote", which names no country you must live in.
- Whether the work is remote: Never mentioned. The role reached us through a remote job board, but the advert itself doesn't say the work is remote.
- Working hours: Not stated. No timezone overlap or set hours are mentioned, so assume nothing either way.
Worth a look all the same. Missing wording is usually a rushed job posting rather than a closed door, so ask where you can be based in your first message, before you write a tailored application.
What the employer says
- Source listing states candidate location: "Remote"
What Nomaders makes of it
- No residency or region requirement found in the job description
- Check with the employer before assuming you can work from abroad
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
Who We Are:
SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.
We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:
Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.
Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.
Job Summary:
The Senior Director of Account Management is a strategic people leader responsible for leading, developing, and scaling a high-performing Account Management organization. This role is accountable for building a strong leadership culture, developing talent, establishing clear performance expectations, and ensuring the team has the structure, capabilities, and resources needed to deliver exceptional client outcomes.
The Senior Director will lead a team of Account Executives and/or Account Management leaders, serving as a coach and strategic partner while creating consistency in how the organization manages client relationships, escalations, performance, and growth opportunities.
This leader will partner closely with executive leadership and cross-functional teams to ensure the Account Management organization is aligned to company priorities and positioned to support continued business growth.
What you will do:
People Leadership & Talent Development
Lead, coach, and develop Account Executives and Account Management leaders to achieve individual and organizational goals.
Establish a high-performance culture grounded in accountability, collaboration, client advocacy, and continuous improvement.
Conduct regular talent assessments and identify high-potential employees, succession opportunities, and performance gaps.
Create and execute individualized development plans to strengthen leadership, strategic thinking, client management, and business acumen.
Provide clear, timely, and actionable performance feedback.
Build a strong leadership bench and succession plan for critical roles.
Ensure appropriate staffing, capacity, spans and layers, and role clarity as the organization scales.
Partner with Talent/HR on recruiting, onboarding, performance management, promotions, and employee engagement.
Account Management Leadership
Establish clear expectations, operating rhythms, and performance standards across the Account Management organization.
Ensure AccountExecutives are operating proactively and strategically rather than primarily responding to client issues.
Coach teams to develop strong executive relationships and become trusted strategic advisors to clients.
Requirements
- ·Leadership Expectations
- ·The successful candidate will:
- ·Lead through others rather than becoming the primary problem solver.
- ·Develop talent and consistently raise the capability of the team.
- ·Create accountability while maintaining a supportive, collaborative culture.
Benefits
- ·401(k) Retirement Savings Program
- ·Short-term and long-term disability
- ·Discretionary Paid Time Off
- ·Paid Company Holidays
- ·Wellness Benefits
How to apply
- 1Check the flexibility label above, undisclosed, matches where you plan to live and work.
- 2Tailor your CV to the role at SmithRx, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 5d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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