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Smartsheet

Sr. Customer Success Manager - Enterprise (East)

Work from homeNew this week

Remote role where the employee must remain based in a particular country.

United States only

Employer listed it yesterday Β· Added today

First listed yesterday.

Salary

$112,500–$142,500

Location

United States only

Timezone

US East

Contract

Full-time

Experience

Senior

Category

Customer Support

Stated by the employer in the job description

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

  • Source listing states candidate location: "-REMOTE, USA-, United States"
  • Job description states: "US, UK, Australia"

What Nomaders makes of it

  • Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

About the role

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

The Sr. Customer Success Manager focuses on building high-value, strategic relationships with large customers. The role requires extensive experience in SaaS Customer Success, strong business acumen and exceptional communication skills.

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Requirements, benefits, how to apply and the employer's own careers page, plus every other live role we track. Β£9.99/month, or Β£19.99 for your first 3 months.

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$112,500–$142,500 Β· Free accounts get one application link on us.