Principal GTM Systems Architect

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint.

Headquartered in New York City, our culture has been recognized by Inc Magazine as a "Best Workplace,” by Crain’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.” SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Role:

We are looking for a Lead, GTM Engineering and Architecture to drive the technical vision, design, and implementation of our next-generation systems, automations, and AI-powered workflows for our go-to-market teams. Reporting to senior leadership, you will lead technical initiatives across Salesforce, Agentforce, Workato, Zapier, Claude Code, and the broader GTM technology stack to architect scalable, enterprise-grade solutions.

This is a strategic leadership and hands-on builder role. You will partner with leadership across Sales, Marketing, Customer Success, Support, Finance, and Revenue Operations to define the technical roadmap, identify process bottlenecks, and design architectural frameworks. The right person will have an expert-level Salesforce foundation, extensive development credentials, deep experience with scalable architecture, a strong vision for how AI transforms GTM operations, and a passion for mentoring technical talent.

This role follows a hybrid work model based on proximity to our office locations. Employees who live within 75 miles of our Midtown NYC or Downtown Austin office are required to work onsite 1–2 days per week. Employees who live outside a 75-mile radius of both offices are eligible for fully remote work.

What You'll Do:

Architect and Lead: Design the enterprise architecture for our go-to-market systems and lead the implementation of AI-powered workflows and agents using Salesforce Agentforce.

Advanced Development: Architect, build, and oversee advanced Salesforce solutions using Flow, Apex, custom objects, APIs, and other platform capabilities.

Scalable Design: Drive scalable system design using object-oriented programming principles and enterprise architecture best practices.

Integration Strategy: Own the strategy and technical delivery of integrations across the GTM stack using middleware (Workato, Zapier), APIs, and webhooks.

AI Integration: Leverage Claude Code and other AI development tools to rapidly prototype, build, test, and troubleshoot complex solutions.

Data Modeling: Design enterprise data models and advanced scoring layers for customer propensity, ICP attribution, and complex lead/account scoring.

Strategic Partnership: Collaborate directly with GTM leadership to map strategic business goals to technical requirements and system designs.

Mentorship: Mentor and provide technical guidance to GTM engineers and administrators, establishing best practices for code reviews, sprint planning, documentation, testing, and deployment cycles.

Required Qualifications:

7+ years of experience in GTM Engineering, Business Systems Architecture, or a similar advanced technical role.

Expert-level, hands-on Salesforce architecture experience, including complex data modeling, API integrations, advanced automation, and security frameworks.

Proven experience leading technical projects and architecting solutions across a multi-platform GTM tech stack.

Deep expertise in object-oriented programming (Apex, Python, JavaScript) and modular design.

Extensive experience building enterprise integrations using Workato, Zapier, JSON, REST APIs, and middleware.

Experience designing or configuring advanced AI solutions (e.g., Salesforce Agentforce).

Strong strategic problem-solving skills and the ability to translate ambiguous executive requirements into technical blueprints.