Supervisor, Sales and Contract Administration

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara is looking for a Supervisor of Sales Process Administration to lead a small team of administrators responsible for executing high-volume, time-sensitive sales operations. This entry-level leadership role requires strong coordination, people management fundamentals, and a passion for team enablement and process optimization.

This is a remote position open to candidates based in Mexico. Relocation assistance will not be provided for this role.

You should apply if:

You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.

You’re ready to take the next step into people leadership.

You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.

You enjoy solving day-to-day issues and coaching others.

You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.

You’re committed to high standards and consistency in operational processes.

You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.

You want to grow your leadership skills in a high-performance environment.

In this role, you will:

Manage a team of 5–10 sales process administrators.

Monitor daily workload, support ticket volume, and service levels.

Support team development and knowledge-sharing across process areas.

Partner with Sales Operations and cross-functional teams to resolve blockers.

Identify training needs and coordinate onboarding of new team members.

Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Hire, develop and lead an inclusive, engaged, and high performing team.

Minimum requirements for the role: