Proof

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Risk & Compliance Specialist (Remote)

Work from home

Remote role where the employee must remain based in a particular country.

United States only

From the listing details: Source listing states candidate location: "Remote - United States, Remote, Southfield, MI"

Employer listed it 3 days ago · Added 2 days ago

First listed 3 days ago and still open.

Salary

$53,000 to $55,000

Location

United States only

Timezone

US East

Contract

Full-time

Experience

Mid

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: This company participates in E-Verify, for more information view the Participation and Right to Work Posters.
Contract: Excellent written and verbal communication skills, including experience drafting clear, professional user-facing communications and handling server escalation calls; experience with independent contractor communications preferred.
Experience asked for: 2-3 years of experience in risk and compliance, trust and safety, operations, or contractor management, preferably within a two-sided marketplace or technology platform.
Pay: Compensation

Remote flexibility

Work from home

This is a remote role, but the employee must be based in United States. It is work from home rather than work from anywhere.

What the employer says

Source listing states candidate location: "Remote - United States, Remote, Southfield, MI"

What Nomaders makes of it

Residency required in United States
Payroll and tax are likely handled in that country only

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Experience: employer states

Written as a nice-to-have

“Comfortable with data and business intelligence tools (SQL proficiency is a plus); experience tracking and owning personal performance metrics.”
“Excellent written and verbal communication skills, including experience drafting clear, professional user-facing communications and handling server escalation calls; experience with independent contractor communications preferred.”

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

We're Proof , a high-growth startup in the legal tech industry, founded in 2017. We offer a best-in-class legal services platform used by thousands of law firms and property management companies. Our platform enables law firms and collections parties to access efficient, transparent, and accessible legal and document delivery services, traditionally out of reach. We are on a path to double our business this year and are building a team to help us scale rapidly.

We welcome individuals from all backgrounds who are eager to help build a future where legal services are readily accessible, affordable, and efficient. If you have curiosity, passion, and a collaborative spirit to drive change in an outdated industry, we want you on our team.

About the Role:

As a Risk & Compliance Specialist , you’ll review cases, gather evidence, take enforcement action, and keep compliance records accurate. You’ll also communicate with Proof’s users and support other teams across the company.

You’ll follow documented procedures to handle standard cases on your own, document your work thoroughly, and escalate unusual or high-stakes situations. Success in this role means resolving risks quickly, producing accurate, well-documented cases, and applying compliance rules consistently, even at high volume.

What You'll Do:

Investigations & Risk

Review incoming cases, decide which need attention first, and take action based on the type of case and the evidence.

Gather and document evidence; call, text, or email as needed to gather context and discuss irregularities or recurring patterns.

Follow documented procedures to handle standard cases independently, and escalate unusual, unclear, or high-stakes situations.

Keep a closer eye on accounts under review: follow up on open cases and record new findings on a regular cadence.

Execute compliance actions and assess coverage impact; alert cross-functional stakeholders as needed.

Handle escalation calls disputing investigation outcomes; communicate resolution actions clearly and professionally.

Signal Detection & Monitoring

Monitor and action daily alerts and signals indicating anomalies.

Surface pattern observations within cases and server behavior; escalate larger or recurring trends.

Compliance

Process identity document submissions for new applicants and document renewals; ensure documentation is complete and meets eligibility requirements.

Support weekly compliance document maintenance: action expired documents and send compliance outreach communications.

Support ad hoc internal requests and compliance-related projects.

Server Communications & Enablement

Handle inbound account update communications and outbound compliance outreach with contractors.

Contribute to the creation and maintenance of external-facing Help Center articles, ensuring content accurately reflects current processes and requirements.

Data, Reporting & Cross-Functional Collaboration

Requirements

·2-3 years of experience in risk and compliance, trust and safety, operations, or contractor management, preferably within a two-sided marketplace or technology platform.
·Demonstrated ability to conduct structured case reviews, including triage, evidence gathering, clear documentation, and sound enforcement judgment, while following established frameworks and playbooks.
·Familiarity with compliance documentation, credentialing, and eligibility workflows; ability to apply rules consistently across varied cases.
·Comfortable with data and business intelligence tools (SQL proficiency is a plus); experience tracking and owning personal performance metrics.
·Strong organizational and time management skills, with the ability to manage a high volume of cases across multiple case types simultaneously while maintaining thoroughness and quality.

Benefits

·Full time, remote, salary position
·Medical, dental, vision, disability insurance, and 401k available
·Phone and Internet monthly stipend
·Flexible time off (paid planned and sick time, and paid holidays)
·Necessary equipment provided

How to apply

1Check the flexibility label above, work from home, matches where you plan to live and work.
2Tailor your CV to the role at Proof, mentioning your remote working experience and working hours (US East).
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 3d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.