Pomelo Care
Staff Software Engineer, Patient Experience
Part remote, part office, you need to live within commuting distance of a named location.
Hybrid · Remote (SF or NY hybrid optional)
Employer listed it 8 days ago · Added today
First listed 8 days ago and still open.
Salary
$220k to $260k per year
Location
Hybrid · Remote (SF or NY hybrid optional)
Timezone
Not stated
Contract
Full-time
Experience
Lead
Category
Software
Stated by the employer in the job description
Remote flexibility
Hybrid
This role is only partly remote, the employer expects time in the office around Remote (SF or NY hybrid optional), United States, so you need to live within commuting distance.
What the employer says
- Source listing states candidate location: "Remote (SF or NY hybrid optional), United States"
- Listing mentions "hybrid"
What Nomaders makes of it
- Not suitable if you plan to move between countries
The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.
About the role
About us
Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24/7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey. Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide.
About The Role
Your north star: You'll serve as the technical lead for how patients interact with Pomelo from the moment they enroll through their entire care journey.
We can only meaningfully improve health outcomes if patients are highly engaged in their care and trust our team. The earlier we can start providing care, the more likely we can affect outcomes. That all starts with the patient experience: building features that check in with patients throughout their journey, provide them the best next step for their care, triage their urgent needs, make it simple to get high quality care, and help them feel supported. This role sits at the center of that mission.
This role reports to a Senior Staff Engineering Manager and is open to any candidates located in the continental US.
What you'll do:
Lead the technical direction for our mobile development strategy and patient-facing apps, shaping how tens of thousands of patients experience Pomelo
Rapidly prototype and ship features in our patient mobile and web apps alongside design and product, using AI tools to move fast and test ideas that meaningfully improve engagement and retention
Help steer product direction for how we support and retain patients in their critical first month with Pomelo, when the window to affect outcomes is widest
Talk directly to patients and partner with product, design, and clinical teams to turn real needs into real features
Mentor and grow junior engineers, raising the bar for the whole team
Set the technical standards, architecture patterns, and development practices that our patient-facing products are built on
Problems You'll Dig Into
How do we get patients proactively engaged in their own care?
How do we personalize the patient experience to specific needs and interests while meaningfully moving outcomes?
How do we build habits so that patients check in with us first when problems come up during their pregnancy?
How do we keep patients engaged without always requiring direct clinical intervention?
Tech Stack
Expo + React Native, React, TypeScript, Kotlin, SQL
Who you are:
You have deep experience building and shipping consumer or patient-facing products, whether mobile, web, or both
You've served as a technical lead on a team, setting architecture direction and mentoring other engineers
You have strong opinions, loosely held, about how to build great user experiences
Requirements
The employer hasn't listed requirements separately, they're described in the role summary above and on the original listing.
Benefits
- ·Comprehensive Health, Dental, and Vision coverage for employees and their families
- ·High deductible Health Plans with Health Savings Account (HSA) options
- ·Flexible Spending Account (FSA)
- ·Equity grant participation
- ·Competitive vacation policy
How to apply
- 1Check the flexibility label above, hybrid, matches where you plan to live and work.
- 2Tailor your CV to the role at Pomelo Care, mentioning your remote working experience.
- 3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.
Found 18h ago. Last checked 23 Sept. Always confirm the details on the original posting, salary and location can change after publication.
Listing sourced from Company boards.
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