Staff Technical Program Manager, Identity and Product Safety

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

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Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here .

At Pinterest, our mission is to bring everyone the inspiration to create a life they love, and as a Technical Program Manager focused on Identity, you will play a critical role in protecting that experience. You will sit at the intersection of account integrity, abuse prevention, and safety for sensitive populations (including teens), ensuring that people can confidently discover ideas without worrying about account compromise, spam, or harmful content. You will partner closely with Engineering, Product, Data Science, and Operations to define strategy and deliver large, multi-year programs across identity, account access, bots and automation abuse, age assurance, and safety controls. This is a highly cross-functional role with broad visibility and impact across the company.

What you’ll do:

Lead company-level Identity & Product Safety programs

Own the multi-year roadmap and execution plan for how we protect people’s identities and accounts across Pinterest, from sign-up and login through everyday use.

Own programs that cut across multiple teams and organizations (for example, modernizing identity and access, hardening account recovery, and reducing bots and account takeover) from problem framing through launch and steady state.

Work with safety, product, and policy partners to design and ship mechanisms that protect people from scams, fraud, and other abuses (for example, deceptive content patterns, unsafe click-outs, and abuse of commercial surfaces).

Support cross-functional initiatives that improve age detection, age-appropriate experiences, and compliance with applicable youth safety regulations.

Provide technical and domain leadership in Identity & Product Safety

Become a go-to partner for senior engineers, data scientists, and PMs on how identity, access, safety, and abuse systems fit together end‑to‑end.

Bring structure to complex technical and safety problems—clarifying risks, trade-offs, and options so teams can make high-quality decisions quickly.

Own program governance, communication, and metrics

Design and run lightweight but rigorous mechanisms (reviews, health checks, incident follow-ups) that keep identity and safety investments aligned with company priorities.

Define and maintain metrics that connect engineering work to real outcomes (for example, fewer account takeovers and spam incidents, better recovery success, and stronger verified/age-appropriate coverage).

Use AI to accelerate program execution (AI‑first TPM)

Use generative AI as a default accelerator for drafting and refining roadmaps, briefs, status updates, and decision summaries, while holding a high bar for validation and safety.

Partner with engineers and data teams to experiment with AI-powered helpers and workflows that reduce program-management toil and improve signal quality for decisions.

Partner deeply across the company

Build durable, trust-based relationships with Engineering, Product, Trust & Safety, Operations, Policy and Legal teams, ensuring identity and safety programs are grounded in real-world needs and constraints.

Drive clear, timely communication so that executives, on-call responders, and frontline teams understand what is changing, why it matters, and how success will be measured.