PerfectServe

Enterprise Implementation Consultant - US Remote

Undisclosed

Remote. The employer does not say where candidates may be based.

Location not stated

Employer listed it 3 weeks ago · Added 3 weeks ago

Been open since 3 weeks ago, still being checked, but it has been live a while.

Salary

$60k to $75k per year

Location

Location not stated

Timezone

Not stated

Contract

Full-time

Experience

Mid

What the advert says

Quoted word for word from the employer's advert. Where it says nothing, we say so.

Working hours: Not mentioned in the advert
Where you can work from: Location eligibility not confirmed
Contract: Not mentioned in the advert
Experience asked for: Not mentioned in the advert
Pay: We offer a salary range of $60,000-75,000 USD per year, with compensation tailored to your background, strengths, and potential to grow within the team.

Remote flexibility

Undisclosed

The listing is advertised as remote but does not state which countries or regions candidates may work from.

Why this role is Undisclosed

We only label a role Work from anywhere, Region restricted or Work from home when the employer's own wording says so. We checked this advert under our current rules and found no country or region eligibility requirement in it. We don't guess, so it stays Undisclosed until the employer publishes enough location information. Here is exactly what the advert left out.

Countries you can work from: Not stated. The advert only gives "Remote", which names no country you must live in.
Whether the work is remote: Never mentioned. The role reached us through a remote job board, but the advert itself doesn't say the work is remote.
Working hours: Not stated. No timezone overlap or set hours are mentioned, so assume nothing either way.

Worth a look all the same. Missing wording is usually a rushed job posting rather than a closed door, so ask where you can be based in your first message, before you write a tailored application.

What the employer says

Source listing states candidate location: "Remote"

What Nomaders makes of it

No residency or region requirement found in the job description
Check with the employer before assuming you can work from abroad

The quotes above are the employer's own words; the reading is ours. Always check the original listing and employment terms before working from another country.

Before you apply

Questions worth asking: Nomaders interpretation

The advert does not say where you can be based. Ask which countries they can legally employ or contract you from.
The advert does not say whether this is employment or a contractor arrangement. Ask, as it affects tax and benefits.

Produced automatically from this advert's text; not reviewed by a person. The employer's own page is the final word.

About the role

What is PerfectServe?

PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue. PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right place at the right time in any care setting. By facilitating real-time information sharing, building better schedules, and automating important clinical workflows, we believe we can help our customers advance patient care and improve the well-being of their clinicians. Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach:

In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant™ for Clinical Communication and Collaboration — the clear segment leader.

PerfectServe also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years.

At PerfectServe, you'll have a unique opportunity to join a collaborative team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don't have to be in product to make in impact — everybody at PerfectServe contributes to important work that moves the business forward. If you're looking for a well-established, tech-forward company full of smart people doing meaningful work, you've found the right place!

The Implementation Consultant I is a key member of the Implementation team, contributing to the successful delivery of complex, large‑scale enterprise deployments of the PerfectServe platform. In this role, the consultant works within diverse health systems—including multi‑hospital networks and enterprise physician groups—to support full‑cycle implementation activities.

This position is designed for consultants who are ready to expand their project ownership, take the lead on defined workstreams within major deployments, and gain expertise across multiple product platforms based on project needs. Flexibility, adaptability, and a growth mindset are essential as this role evolves toward greater technical depth and project leadership responsibility.

Key Responsibilities:

Enterprise Deployment & Project Leadership

Lead assigned workstreams within large-scale enterprise implementations, ensuring deliverables are completed on schedule and aligned with project goals.

Coordinate with cross-functional teams to ensure smooth execution across complex environments.

Support planning and execution of enterprise go-live events, serving as a primary point of contact for designated functional areas.

Client Engagement & Workflow Consulting

Provide workflow consulting for physician, clinical, and operational teams.

Educate and register physicians for PerfectServe programs, designing elegant solutions that meet the system level standards established

Provide consultation support to physicians with call workflow configuration into the PerfectServe system

Develop training programs tailored to large health system audiences.

Educate new clinical users at the hospital pre and post go-live

Technical Execution & Integration

Configure advanced workflows within complex multi-facility systems.

Work with third party systems to integrate solutions into the PerfectServe system.

Conduct testing across devices, platforms, and integrated technologies.

Cross-Platform Training & Skill Development

Become trained across multiple PerfectServe platforms based on project needs.

Requirements

·Bachelor’s degree required, engineering or IT related discipline is ideal but not required
·Prior work experience in a customer facing or other service roles
·Excellent verbal and written communications skills
·Excellent computer skills using Microsoft Visio (or Lucidchart similarly), Word, Excel (including functions), and PowerPoint. Will be using Lucidchart extensively.
·Embraces change and has a genuine curiosity for healthcare

Benefits

·Remote first work environment
·Health, Dental, Vision, Life and Disability Insurance options available day one.
·401K - with match and immediately vested.
·17 company holidays, 2 floating holidays plus competitive paid time off policy
·Internal Advancement Opportunities

How to apply

1Check the flexibility label above, undisclosed, matches where you plan to live and work.
2Tailor your CV to the role at PerfectServe, mentioning your remote working experience.
3Apply directly on the employer's careers page using the button below. Nomaders never handles your application.

Found 19d ago. Last checked today. Always confirm the details on the original posting, salary and location can change after publication.

Listing sourced from Company boards.

$60k to $75k per year · You'll be taken to the employer's careers page.